The Brick review: Leather sofa & chair ( 1 comment)

We purchased a leather sofa and a chair that we were told was in stock.total cost after tax was approximately $5000.00 plus
We received deliver as scheduled but however, the sofa was of wrong colour.

A second delivery for the sofa also was of wrong colour. The customer service rap told us that he couldn't help us expedite delivery of the correct coloured sofa and told us there was no other options except to WAIT for delivery.
Then the store manager abruptly interrupted without introducing herself and started being very rude. She made feel I was the trouble maker and she was doing me a favour.
This not what customer service is about, if not for customers you would have no job!