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The Brick review: ge portable dishwasher – gpf400sgfww.

D
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2:55 pm UTC
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I purchased a GE Portable Dishwasher (GPF400SGFWW) from the Brick on November 29, 2019. By January 19, 2020 it was not functional due to two malfunctioning components assembled by the manufacturer. They were repaired by Transglobal.

On February 13, 2020 as the dishwasher was washing a cycle of dishes, it flooded my kitchen and the apartment beneath me causing extensive damage to the ceiling, flooring and electrical components to both apartments.

My insurance company is requesting a written account of the documented service problems assessed with this dishwasher that resulted in so much damage, and assurance that this will not happen again. I have requested this from Transglobal and from Madre/GE.

I would like a refund from the Brick for this faulty appliance as I can not trust that this kind of damage will not result again from this specific dishwasher model, especially in light of the customer service issue posted on the following page, by wgage Apr 29, 2019, on The Brick's customer service Complaints Board

The Brick — ge dishwasher portable gpf400sgfww

It would appear that The Brick is aware of possible recurring problems with this GE Model of Dishwasher, yet continued to sell them. I would like to receive at least the same level of respect for customer service and satisfaction as the resolution posted on your Complaints Board.

I am also still dealing with the financial damages of this dishwasher flooding and also the loss of my time and extreme inconvenience of waiting for parts and repairs without a functioning dishwasher

I have made attempts to contact the College Park store in Toronto, but my calls haven't been returned and the manager on duty toady told me she did not have the authority to deal with my request, or provide me the contact information of anyone else specifically at The Brick who could address my concerns with this issue.

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