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Texas Roadhouse

Texas Roadhouse review: Worst outcome.

L
Author of the review
12:49 pm UTC

I was very disappointed with my visit on March 27, 2021 Saturday. I drove. Up looking for a place to park in handicap parking. My husband has a handicap. And people without the tags were parked in these spots. I walked in and the table had no setting and every other table was set. My food was not what I asked for. I asked for well done. The steak was very pink. Went into the restrooms water on floors, on sinks. Napkins stuffed in sink none in the dispensers and the restroom had a bad smell. Waitress only visited my table three times. Had to constantly look for her. The ladies that were working had their hair down and not up. Bad visit very bad. Not satisfied and not sure if I will ever visit this location again.
My server: Ashley Table: 315/1 Guest 2 @ @2:00 pm Amount balance $73.57

Desired outcome: Take customer complaints very serious

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    6040 Dutchman's Lane, Louisville, Kentucky, 40205, United States
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Texas Roadhouse is ranked 13 among 123 companies in the Restaurants and Dining category