Texas Roadhouse review: Terrible service, terrible food, poor management and

Yesterday which would be Aug 19 me and friend were here and the service and professionalism was terrible. Our waitress was excellent but that was the only thing good about our experience. We first wanted to be seated not in the back where it was dark but by the window or more lighted area. We were told that there was no servers in that area but people were sitting there and some people were actually leaving. We asked for a manager because our bread was over cooked and our dishes were not cleaned.The manager tried to smooth things over but we didn’t believe her. One example was the sitting where we wanted to sit was for big parties only when there was a lot of parties of 2 in that same section. Before and after we was seated. When we were moved we had to gather all our silverware drinks with no help from staff. Didn’t get our blooming onion until we got to the next table and it was cold. I sent it back and when brought back it was so hard and not fit to eat. Ask to speak to manager then another manager came and he brought another one. And they took it off the bill. But the whole atmosphere of having a good dinner was gone. I will never eat at this location again or any other restaurant that service don’t take responsibility of the actions of the restaurant. I feel we spent to much money and should have gotten our money worth. Again I tipped the waitress good because she was very courteous and professional, she didn’t deserve to pay for all the things that was not done in a professional and business manner.

Food: 1/5 | Service: 1/5 | Atmosphere: 1/5