CB Restaurants and Dining Texas Roadhouse Complaints #22-41

Texas Roadhouse review: Steak kabobs order

AvyCole of Cartersville, US

Oct 29, 2023 12:19 am UTC

I just opened my to go / pickup order of Beef Kabobs over rice and immediately saw what looked like a strand of hair.
Upon further investigation I pulled it out of the rice and Yes, it was a piece of HAIR ‼️
I scraped all the rice around where the hair was and now frantically combing through the rest of the food as well as the other 2 orders to see if there were anymore.
GROSS‼️
MORE than GROSS but I'm so Frustrated and Disgusted that GROSS is all I can come up with to describe it.
I'll be going back tomorrow and Demanding a Refund!

Desired outcome: Refund of Order

Texas Roadhouse - Steak kabobs order - Photo 1

Texas Roadhouse - Steak kabobs order - Photo 2

View 0 more photos

0 comments

Add a comment

Texas Roadhouse - Terrible employees 29

Texas Roadhouse - server stealing a tip off a gift card

Texas Roadhouse - Racist vandalism

Resolved

Texas Roadhouse - Bad service, bad food 7

Resolved

Texas Roadhouse - Paid for another table's meal 5

Resolved

Texas Roadhouse - Customer service, incorrect order x2

Texas Roadhouse - Steak and the manger

Texas Roadhouse - Everything! 1

Resolved

Texas Roadhouse - poor service (rude manager) 1

Texas Roadhouse - meal was not too warm and they did not put extra sour cream in the bag.

View all Texas Roadhouse reviews and complaints

Texas Roadhouse Contacts

Texas Roadhouse phone numbers

+1 (800) 839-7623

Click up if you have successfully reached Texas Roadhouse by calling +1 (800) 839-7623 phone number 22 22 users reported that they have successfully reached Texas Roadhouse by calling +1 (800) 839-7623 phone number Click down if you have unsuccessfully reached Texas Roadhouse by calling +1 (800) 839-7623 phone number 7 7 users reported that they have UNsuccessfully reached Texas Roadhouse by calling +1 (800) 839-7623 phone number

52%
Confidence score

Customer Service

+1 (502) 426-9984

Click up if you have successfully reached Texas Roadhouse by calling +1 (502) 426-9984 phone number 0 0 users reported that they have successfully reached Texas Roadhouse by calling +1 (502) 426-9984 phone number Click down if you have unsuccessfully reached Texas Roadhouse by calling +1 (502) 426-9984 phone number 0 0 users reported that they have UNsuccessfully reached Texas Roadhouse by calling +1 (502) 426-9984 phone number

Texas Roadhouse emails

contact@texasroadhouse.com

100%
Confidence score: 100%

Support

Texas Roadhouse address

6040 Dutchman's Lane, Louisville, Kentucky, 40205, United States

Texas Roadhouse social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Aug 03, 2026
View all Texas Roadhouse contacts