Texas Roadhouse review: Our meal and the service

We went on July 22, 2023 to the Texas Roadhouse in Morristown, TN. My husband tried and tried to call to put our order in. Every time it would have the recording to want you to put the order online so finally my husband put the order in online. The order was 2 full rack of ribs with double fries on the sides on both ribs and a dozen rolls and butter. Well when they brought our meal to us my husband checked it . It had no sides so my husband went in and told them that the order had no sides. He ordered sides . Why would we pay full price and not get the sides. That dont make sense. They made my husband pay $13.13 for the fries. We already paid $53.74 for the meals. Then we waited for 40 minutes and they never brought the fries to us so my husband went in again to get it. By that time our other food was cold. And they didn't give us the rolls that come with the meals. I ordered a extra dozen of rolls and all they gave us was 2 small cups of butter with all them rolls. The service was awful.we have ate there several times and this was the worst. My name is Christel Wise.