Menu
Write a review
File a complaint
Texas Roadhouse

Texas Roadhouse review: Call ahead seating / service / manager /seating

S
Author of the review
3:57 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Upon calling the call ahead seating and not getting any one to answer after 20mins, finally hung up and called again only to push 0 (to go orders) finally got and answer to be told oh well the call ahead seating does not work any more so just push 0 for the to go orders. 2nd issue party of 8. OH well we can not seat all of you. You have to be broken up. 4 adults and 4 kids can not be broken up - 2 tables beside each other okay, but your not going to put 4 kids in a restaurant clear across with our any adults. The state of MS states per Gov. Tate Reeves that you can seat up to 10 at one table. So there should not had been any issues. BUT again there was. Ask for the manager not 1 time but 2 times and she still did not come up. So this party of 8 went across the road to the other steak house and was not separated. Texas Roadhouse will have to work very hard to be my business back, and I will let every one know what the crappy service and the pick and choose they try to play.

0 comments
Add a comment

More Texas Roadhouse reviews & complaints

Texas Roadhouse - Racist vandalism
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Texas Roadhouse - Bad service, bad food 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Texas Roadhouse - Paid for another table's meal 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Texas Roadhouse - Everything! 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Texas Roadhouse reviews and complaints
  1. Texas Roadhouse Contacts

  2. Texas Roadhouse phone numbers
    Click up if you have successfully reached Texas Roadhouse by calling +1 (800) 839-7623 phone number 22 22 users reported that they have successfully reached Texas Roadhouse by calling +1 (800) 839-7623 phone number Click down if you have unsuccessfully reached Texas Roadhouse by calling +1 (800) 839-7623 phone number 7 7 users reported that they have UNsuccessfully reached Texas Roadhouse by calling +1 (800) 839-7623 phone number
    52%
    Confidence score
    Customer Service
    Click up if you have successfully reached Texas Roadhouse by calling +1 (502) 426-9984 phone number 0 0 users reported that they have successfully reached Texas Roadhouse by calling +1 (502) 426-9984 phone number Click down if you have unsuccessfully reached Texas Roadhouse by calling +1 (502) 426-9984 phone number 0 0 users reported that they have UNsuccessfully reached Texas Roadhouse by calling +1 (502) 426-9984 phone number
  3. Texas Roadhouse emails
  4. Texas Roadhouse address
    6040 Dutchman's Lane, Louisville, Kentucky, 40205, United States
  5. Texas Roadhouse social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 03, 2026
  7. View all Texas Roadhouse contacts
Texas Roadhouse Category
Texas Roadhouse is ranked 13 among 123 companies in the Restaurants and Dining category