Texas Direct Auto

My son's friends father is the manager at Texas Direct Auto and my son was in desperate need of a car because he had to leave in a couple of days to go to work in Arkansas so he called his friends father and told him this and his friends father told him not to worry pick out the car he wanted and come down and he would have a saleman (Jimmy) to bring the car up and let him test drive it and would do everything he could to help him get a car and would give him a great deal. WELL that was the biggest mistake of his life! Once we got there and waded thru all the masses of people we stood there for almost 1 hour for the salesman to bring the car up. My son drove it and really liked the car but wanted to test drive 1 other car so we stood there about another 20 - 30 minutes until he brought that one up. After that he took us to a computer so my son and husband (co-signer with good credit) could fill out an application form and take a $500 deposit. My son asked him if he would be able to drive off with it that day, and told him his situation to make sure he knew about it and he said yes, it would take about 1 hour. I asked him at that time how much for the car be ause it was listed at almost $30, 000 and he said he would go and check. When he comes back at first he said $22, 998. When I first heard the price I thought WOW he really is going to give him a great deal and then as my son repeats what he said he changes it to $29, 998. After that we waited 1 - 1 1/2 hrs for them to tell us that they were having trouble getting them approved and it might not be until Monday. Well my son would not be here on Monday so we asked for our deposit back and he then says I'm sorry but I told y'all it was nonrefundable even if he does not get approved. I just about had a fit. We all 3 told him he never said it was not nonrefundable and he said he did. I told my son to call his friends dad but guess what? He wouldn't answer his phone. I told him to keep calling and told him I wanted my sons deposit back now! Well he went and got a manager and the manager told us he was sorry but he could not give us back the $500 CASH if he wanted to because it is droped in the safe. Well first thing don't tell me that business could not come up with $500 cash after the thousands of people that walked in that place that day. But then he tells me that now he can not even sell that car all weekend (it is now Saturday night). I said your night and his reply was " 24 hours a day online" and I said to him you mean to tell me you can not sell that car online and he said it is locked in our name. Well that is bull****!he could changed what ever he want to on the computer and he knows it! After I walked out he finally told my son he would refund the deposit to him on Monday IF he wasn't approved. I have no doubt in my mind he will never see that money again. If that is how your treated when the manager is your friends father and tells you he'll give you a great deal and do everything he could to help him, I hate to see how other people are treated!