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Telkom SA SOCvery slow data service & poor customer service

1
J Jan 19, 2020

3 days ago I started experiencing very slow (if any) data until this morning Sunday the 19th Jan 2020 when telkom service was shut down for about 8 hours. I have a 60+60 GB data package which was purchased on the 7th Jan.
They finally turned internet service back on at 9.30 am with no explanation nor apology.
The customer service centers are so poorly trained to answer basic questions, There is never a smile from the majority of the staff and it creates such an unpleasant atmosphere.
The only reason Telkom operate in a sloppy, ill trained and with such poor attitude is because it is a monopolistic SOE run by incompetent and corrupt management.

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