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Telefloraflower delivery

I placed an order yesterday october 10th for flower delivery for my moms 79th birthday. I received confirmation and everything, I call after 8pm to make sure my mom loved the flowers I paid almost $140.00 for only to find out that there was no flowers delivered.
Order number: [protected]

Details:

Colors of the rainbow bouquet - premium
Product id & product price:
T282-9c $124.99
Mylar balloons $4.99
Service fee: $20.98
Taxes: $11.87
You saved: $-26
Total order: $136.83
Deliver on:
10/10/2019

Occasion type:
Birthday

What a joke that you trust this company to stand behind their word and deliver when they say they will deliver.
When I called corporate to see what is going on the lady over the phone states that the "driver had already been in that area once and was planning on delivering the flowers today, 10/11/2019. I asked her if these flowers were going to a funeral that was today and the driver was"already in the area and would deliver them the next day" would that be acceptable?? So disappointing that a flower company that has one job, cant even do what they state... Next step is filing a complaint with bbb

Fa
Oct 11, 2019

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