Telecheckdenied my check even though no negative history existed

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This review was posted by
a verified customer
Verified customer

I was denied a check at Office Depot When I called to find out why its because I wrote a check for over 700 and that seemed like a big amount to them. Never bounced a check since the account was opened the check was in the 14, 000.00.

The explanation for the denial was factors that they could not explain. Do not write a check for nearly 7 seven days

The read from a script for 15 minutes explained and apologized but had no supervisor and could not explain why.

At no time could she tell me why the check was denied.

Responses

  • Sc
    Screw You Wal-Mart & Telecheck May 15, 2011
    This comment was posted by
    a verified customer
    Verified customer

    That is just awful & seriously Telecheck is one screwed up outfit. Apparently their shutting people down left & right, even though some might be like you & me whom even Telecheck themselves will agree a negative history has never existed. How can they have no records of any negative balance, yet still have the system set to screw us over?

    0 Votes
  • Sa
    sammibug Aug 07, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Telecheck doesn't care whether you have funds in your bank or not. While you're waiting for your check to clear, you could withdraw that money in the meantime. Plus, Telecheck makes money off your check bouncing, and they automatically run your check through again, and if it bounces again, another fee. Your account is in good standing once the bounced check finally clears and they've collected all their fees.
    The need to stop having computers calculating whose checks they will or will not accept and let a person assess it, because Telecheck can't even give a logical answer as to why your check was denied because their computer system denied it based on some "statistical formula."

    0 Votes

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