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AchieveCard Customer Care Service

AchieveCard

9050 N Capital Of Texas Hwy Ste 320 Bldg 3
Austin
Texas
United States - 78759

Customer Support Phone Numbers

 

AchieveCard Complaints & Reviews

AchieveCard / blocked card

Ca
Cara83 on May 2, 2017
I ordered a new card because I lost my old one..When I called to activate my new card they told me my card was blocked from use but don't have an explanation and that they will send an email to some other department to request to have it unblocked..Also told me I have to call back in...

AchieveCard / Too expensive

Sh
Shineee on Mar 10, 2017
I am not satisfied with AchieveCard, it's too expensive! First of all, for some unknown reason, they charge me $10 every month and when I contacted AchieveCard support they were not able to explain anything. They said that was a maintenance fee and nothing more. And also they charge me every...

AchieveCard / Direct deposit

An
Andrea Peacock on Mar 9, 2017
For the past almost two years my direct deposit has been sent by 8:30pm every other wednesday. Pay period is every other friday. Now all of a sudden its thursday 11 am. Then wednesday night again then now nothing at all. I am sick and tired of the games. Because i will call and complain...

AchieveCard / Achieve card visa/debit card

Eb
Ebone on Feb 8, 2017
I have called customer service multiple times in regards to my direct deposit going onto a closed card. I have waited the allotted amount of time for my funds to be automatically transferred to the card I have now. I was informed that my funds would automatically load onto my card by...

AchieveCard / Monthly Fee

Ch
Christopher Land on Mar 14, 2016
Ok so I have never really had a problem with this card, they offer early direct deposit they promote two days early but I get mine the night before around 9ish. Which is still pretty awesome, but this is the second card I've had with them. The first was a MasterCard but when they...

www.achievecard.com / The staff took different hidden fees and didn't inform clients

Re
Reviewer59627 on Feb 19, 2016
People, be aware and better don’t order debit cards from www.achievecard.com. I have received this card and it was ok within couple of days, but one day I checked my account and found out that they took $0.99 for the each transaction and different account fees. No one told me about these fee...

AchieveCard / Service

Re
Reviewer68816 on Jan 8, 2016
why can I not get anyone on the phone??? and I go online to find a number, and find these reviews instead!!! Soooo, let me get this straight??? we give you(NWO)... I'm sorry, Achievecard I meant! we give you the money, you have the money... we have a sliver of plastic(that you gave...

Achieve Card / DIDNT SEND ME NEW CARD

Js
jsandovalman on Jan 15, 2015
I requested a card on January 5th via telephone and agreed to pay the $9 fee. I called on January 12th to check the status of my achieve card and the same person told me there was a mistake or error that was made by one of the departments and that my card was never sent. I told the...

Achievecard.com / disputes

Li
Lisa Michelle Beaumier on Sep 2, 2014
I have had achieve card - visa for almost a year, and last month i had just put 200.00 on my card and in about 10-15 minutes later someone .I had gotten a text telling me that the purchase was made on my account, I called achieve and they told me they would send me the dispute forms to...

Achieve Card / Prepaid card

Mi
MissPissed_Off on Mar 29, 2014
Ok I received an achieve card by mail a few months ago. Few more went by before the first time I used It, the first time I used It was feb 10th 2014, I added 395 to the card. The next day I went to use it and it said I couldnt, It said It was pre active, If thats so why was I able to add...

AchieveCard / stole my money

83
83jlee2013 on Feb 26, 2014
I activated my mastercard and went to walmart and had 30$ put on it. Get it home and they say it isnt active. And cannot be activated. They said they had to send me a replacement card. Which I recieved about a week later. Went ahead and activated the visa. I have been trying to reach these...

Achieve Card Visa / rewards auctions

Te
teresa conner on Dec 16, 2013
reward auctions are rigged . was clearly on my computer, said I was the winning bidder 5 seconds later they put someone elses name on that auction as winner, I called to complain. in the background there was a guy laughing, thyeir female rep gets on and tells me after reviewing my account...

Achieve Card / Missing Funds

Ro
Roy B. Nelson on Dec 3, 2013
Had a direct deposit from S.S.D. For 999.00 this morning. So my balance was 999.00 I made a payment to All State ins. For ~207.00 Next, I went to Walmart and transferred 500.00 to my pre- paid PayPal account. Now my balance is 40.00 I'm filing charges

Achieve Card / Stolen Tax Refund

Ch
Cheryl McCarthy on Apr 12, 2012
Had my 2011 tax refund direct deposit and the compliance department decided to send it back because of my name didnt match. Even after I sent them all the information. They stated that they sent it back to IRS, since November 2011 and now is April 2012 and still haven't receive...

Achieve Card Mastercard / rip off fees

Fa
farfromhere on Oct 28, 2011
Received card in the mail, went to add funds and was charged $4.95 just to load $50.00. Went to make a $42.00 purchase and it was declined. I find out that they took another $10.00 out for "fees". NO WAY TO REFUND STAY AWAY FROM THIS CARD, IT'S EASIER TO USE PREPAID WALMART CARDS.

Achievecard Services First California Bank / / Hold and Customer services

Go
goclark1 on Sep 14, 2011
1st- the company is so ridiculous and customer service, supervisor is also ridiculous.. Over all poor service all around... I had use my card to purchase t-mobile phone and use 50.00 as deposted, well what a mess they cost. The company has no comment sence, if t-mobile cancel the order they...

Achieve Card / missing money

Ji
JIMMIE J PATERNO on Sep 3, 2011
29.95 IS BEING DEDUCTED FROM MY ACOUNT EVERY MONTH . IWOULD LIKE THIS TO STOP IMMEDIATELY SINCERLY JIMMIE J PATERNO 2305 39TH ST. DES MOIMES, IOWA

Achievecard Mastercard / BLOCKED CARD WITH MONEY ON IT

Co
COLETTE LARKINS on Jul 21, 2011
I HAD MY INCOME TAX REFUND DEPOSIT ON THE PREPAID CARD ALONG WITH MY TWO COUSINS CHECKS DEPOSITED WHICH ACHIEVECARD RECEIVED THE DEPOSIT AND THEN I REMOVED MY COUSINS MONEY AND GAVE IT TO THEM. WELL AFTER ABOUT A GOOD 3-4 WEEKS MY CARD GOT BLOCKED WITH NO NOTIFICATIONS AT ALL. BUT MY...

Achievecard Pre-pay / unauthorized payment

Vi
vicki marino on Jun 24, 2011
On May 18th, i ordered from the mint a $2 bill. one other $2 bill was free. the amount was $10.00 pluse $6.95 cents for shiping and handling. By the time the automated michine was finished, the amount was almost $237.00. I ordered a $2 dollar bill not $237.00 worth of money. I called the...

Achieve Card / Direct Deposit

St
Stephanie Stoner0331 on Mar 7, 2011
TO: THE ACHIEVE CARD SCAM ARTISTS My friend had his tax refund deposited into your bank on Friday, March 4th. Apparently after speaking with several of your customer service representatives, supervisors, and compliance department (?) for more than an hour, we do not have our money yet...

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