TED's Electronics’s earns a 1.0-star rating from 0 reviews and 4 complaints, showing that the majority of customers are dissatisfied with purchases.
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Buyer Beware: My Nightmare Experience with TED's Electronics
from TED's Electronics (thetedstore.com) if you're looking for a hassle-free shopping experience.
I recently made a purchase from TED's Electronics, spending just under $700 on a camera. After making the purchase, I sent an email to confirm that the camera was brand new, and they assured me that it was. However, when the camera arrived, it was clear that it had been used before. I immediately contacted the company to initiate the return and refund process.
Unfortunately, the process was not as smooth as I had hoped. It took 15 days for the company to receive the camera, due to their limited business hours. When they finally received it, they tried to short me 20% of my refund, claiming that the camera had been returned in an "abused condition." This was not true, and I had to call to dispute the issue and get my full refund.
Overall, my experience with TED's Electronics was a nightmare. I am not one to write bad reviews, but I feel that it is important to warn others about the potential issues they may encounter when shopping with this company. If you're looking for a hassle-free shopping experience, I would recommend looking elsewhere.
Unpleasant Experience with TED's Electronics: Beware of Refurbished Items and Unfair Return Policy
from TED's Electronics!
I recently had a very unpleasant experience with TED's Electronics. I purchased a shaver from their website and was very excited to receive it. However, when the package arrived, I immediately noticed that the box was not sealed and had been tampered with. This was a red flag for me, but I decided to give them the benefit of the doubt and opened the box.
To my disappointment, the shaver was clearly used and defective. It was obvious that someone had tried to clean it up, but there were still visible signs of wear and tear. I was very upset and felt like I had been scammed.
When I tried to process a return on their website, I was surprised to find that there was no automatic return process. Instead, I had to email them to get an RMA. This was very inconvenient and time-consuming.
To make matters worse, when I finally received my RMA, I discovered that I would have to pay for the return shipping myself. This was very frustrating, as I felt like I had already wasted enough time and money on this purchase.
To add insult to injury, TED's Electronics also reserves the right to keep 5-15% of your funds when you return an item. This is a very unfair policy, as it penalizes customers for their mistakes.
Overall, I would not recommend buying from TED's Electronics. They are very sneaky and sell refurbished or used parts. They are not truthful about their listings and their return policy is very inconvenient and unfair. Save yourself the trouble and buy from a more reputable seller.
Disappointing Experience with Ted's Electronics: Canon EOS Rebel Camera Purchase Review
I recently made a purchase from Ted's Electronics and I must say, I was quite disappointed with my experience. I ordered a Canon EOS Rebel camera and when it arrived, I noticed that the box seal was already broken. To make matters worse, the product description on the outside of the box was written in Portuguese, which was quite confusing for me. I was expecting an English description, as I live in the United States.
When I opened the box, I found that the camera charger had a type C plug with two round pins, which won't work in U.S. outlets. This was quite frustrating, as I had to go out and purchase an adapter separately. I was also disappointed to find out that the camera was not intended for the U.S. market and may have been previously used. This was not indicated on Ted's website when I made the purchase.
To add insult to injury, I discovered that the camera did not come with a warranty. This was quite concerning, as I wanted to ensure that I was protected in case anything went wrong with the camera. Despite all of these issues, Ted's deducted $16 from my refund to cover a so-called "restocking fee." I was also out $23 for the cost of the return, which was quite frustrating.
Overall, I was quite disappointed with my experience with Ted's Electronics. I feel that they did not provide me with the product as described on their website and did not take responsibility for their mistakes. I would not recommend purchasing from this company in the future.
Is TED's Electronics Legit?
TED's Electronics earns a trustworthiness rating of 68%
Generally safe, but check closely before sharing details.
The age of TED's Electronics's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Thetedstore.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Thetedstore.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Thetedstore.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The thetedstore.com may offer a niche product or service that is only of interest to a smaller audience.
- We conducted a search on social media and found several negative reviews related to TED's Electronics. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
False Advertising and Poor Customer Service: My Experience with TED's Electronics
I recently made a purchase from TED's Electronics, also known as thetedstore.com, and unfortunately had a negative experience. I feel like I was a victim of false advertising, as they played the bait and switch game with me. They offered me a higher tier product at a competitive price, but then sent me a lesser item without the promised accessories.
Specifically, I ordered a Zoom Microphone that was supposed to come with Zoom Headphones. However, when I received my order, the headphones were missing. When I contacted customer service, they offered me a partial refund of only $12 instead of sending me the missing headphones. This made me feel like the headphones must have cost more than $12, which is not a fair resolution.
If I had not already used the microphone, I would have sent it back for a full refund. However, I did not have the extra time to deal with the hassle of returning the product. I should have done my research before making the purchase, but I needed the setup right away and did not have the luxury of time. This experience has taught me a valuable lesson to always investigate an online store before making a purchase, especially if I am in a hurry.
I wish I had seen their review score before making my purchase, as it would have saved me the trouble and frustration. I was trying to save $20, but in the end, it was not worth it. Lesson reinforced, because I knew better. Shame on me.
Overall, I would not recommend TED's Electronics to anyone. Their false advertising and lack of customer service has left a bad taste in my mouth.
Overview of TED's Electronics complaint handling
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TED's Electronics Contacts
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TED's Electronics phone numbers+1 (212) 254-3162+1 (212) 254-3162Click up if you have successfully reached TED's Electronics by calling +1 (212) 254-3162 phone number 0 0 users reported that they have successfully reached TED's Electronics by calling +1 (212) 254-3162 phone number Click down if you have unsuccessfully reached TED's Electronics by calling +1 (212) 254-3162 phone number 0 0 users reported that they have UNsuccessfully reached TED's Electronics by calling +1 (212) 254-3162 phone number
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TED's Electronics social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 04, 2025




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