TD Bank review: visa automatic debit card
I am a nurse aide local hospital with a learning disability. Td bank froze my account due to visa thinking that I had fraud activity. I went to rite aid on 3rd ave & I tried to withdraw money & was denied. I went to cashier at rite aid & I tried to use my card & I was told to call td bank. I called td bank & I was told they suggested fraud activity because I tried to use the td bank cash machine in rite aid. Visa td bank put a hold on my card for this reason. I do not understand this process. I only have $400 in the account. I called manager of td bank & he could not send a code to my phone because I have a new phone. I verified my name date of birth middle name, soc sec number address. I think that visa has nothing to do with their time. I do have relatives on wall street but I am not one of them. There is no reason to freeze my little account. Thank you. Noreen brody
VISA put a Fraud alert on my td bank card. Why do none of your Rite Aid TD bank machines work. I tried to take out money & it did not work. I tries to use my td bank card at the register & it did not work. I called td customer service & was told VISA automatically put a hold on my account. My entire family is in banking. Margaret Brody, Eileen Brody, Maureen Brody & none of them have ever heard of this. I asked to speak to a manager & I gave him my new cell number & he said that since they did not have that on file he could not send a text to it to verify my identity eventhough I gave him my name date of birth & social sec number & address & middle name. The last time I went to the td bank branch in bay ridge brooklyn the woman was only interested in servicing big business loans NOT my small $300 checking account. Please kindly advise VISA TO PLEASE STOP PUTTING A HOLD ON MY ACCOUNT. I am only an aide in a hospital with a LEARNING DISABILITY. THANK YOU. NOREEN BRODY [protected]
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