The complaint has been investigated and
resolved to the customer's satisfactionResolved Talbots — defective clothing, would not lower price
resolved to the customer's satisfaction
have been a loyal customer of Talbots for years and have been awarded your Classic membership.
I went to your Springfield, PA store to shop and found a nice two piece set. But when examining the skirt there was a little hole in it and so I asked the manager, Susan if she can reduce the price for me because of it. She told me that they were not allowed to do that. So I would like to know why you would want customers to pay the regular price for defective items at talbots? I AM VERY DISAPPOINTED BECAUSE YOUR PRICES ARE STEEP BUT I LOVE YOUR CLOTHES AND NOW YOU CANNOT, WILL NOT EVEN DO THIS FOR A CLASSIC AWARDS MEMBER?
I cannot believe that your company would want customers to pay full price for something that is defective and I do not know if I want to continue being a customer at your store.
More Talbots Complaints & Reviews
- Talbots - customer service
- Talbots - return policy
- Talbots - talbot's is not what it used to be
- Talbots - unprofessional service
- Talbots - poor quality - poor fit - over priced
- Talbots catalog - Stop sending catalog
- Talbots - service
- Talbots - ctn blend autumn f 51204532
- Talbots - unethical behavior at talbots ridgewood, nj 07450
- Talbots - trying to do a return