Latest Reviews and Complaints
Piano lessons
If you are an adult student, the policies on this site are intolerable and unfeasible.The music teachers use this site because if you attempt to cancel even a minute past the 24 hour "cancellation period" you lose your money, unless you happen to have one of a VERY few teachers, who will offer a makeup lesson.
I had a teacher who stole hundreds of dollars because the lessons are prepaid and I had some issues come up that were beyond my control.
I actually paid the teacher for lessons that I never received, JUST TO HOLD MY PLACE AND NOT GIVE MY SPOT TO SOMEONE ELSE! THEN, AFTER SHE GOT ALL OF THIS MONEY FOR NOTHING, I HAD A VERY UNEXPECTED ISSUE ARISE 20MINS AFTER THE CANCELLATION CUTOFF PERIOD AND AFTER PAYING FOR ALL OF THOSE LESSONS FOR NOTHING, SHESTILL WOULD NOT HONOR A 20MINUTE LATE REQUEST TO CANCEL WITHOUT PAYMENT PENALTY. THIS TEACHER IS VERY EXPENSIVE AND I HAVE LOST A LOT OMONEY!I contacted takelessons,con and they would not intervene on my behalf. The owners of this site care NOTHING for the students.
Takelessons.com provides a platform for teachers to steal your money! Just another loophole to rip off consumers.
Desired outcome: Refund for my last lesson with Deanna Howe.
13 TakeLessons Complaints
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TakeLessons’s earns a 1.9-star rating from 0 reviews and 13 complaints, showing that the majority of students are dissatisfied with learning experience.
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Terrible teaching experience with takelessons
Terrible service. I tried to register as a teacher and the money was withdrawn from my banking account. Then it took a long time to find out that the account is not active, I won't be able to teach with takelessons and the registration money are not refundable. This is the most frustrationg and disgasting experience i've ever had with online teaching platfroms.
take lessons live and brittany m
Take lessons continued to charge me for a service that I never used for over 1 year after I canceled. When I called for a refund someone by the name of Brittany M. Who claims to be a manager or supervisor argued with me on the phone, raising her voice at me. She told me that I was lying about the fact that I never used these live lesson service and that I was irresponsible to not have realized I was being charged. She was very rude and condescending as if I was asking for my refund to come out of her own pocket. She refused to connect me to her higher up. I have never been so humiliated in my life.
rip off
They are ripping customers with sneaky bussiness practices.We purchased and paid in full for 5, , 30 min.viola classes $150.00.We never purchased or talked about yearly membership or anything like that.We didnt even noticed that this crooked company charged us $9.95 over a year..When we relized called them and get run around, we got called from a rep name is Angela she left ph number the call and discuss the problem but ph is not even in service.What a sneaky crooked people cant even talk the customer, We heard other people same story about getting ripp off this same Take Lessons company out of San Diego CA.We are reporting them to Better Bussiness andall web sites so they cant keep stealing customers money.
Is TakeLessons Legit?
TakeLessons earns a trustworthiness rating of 94%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for TakeLessons. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Takelessons.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Takelessons.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Takelessons.com you are considering visiting, which is associated with TakeLessons, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
TakeLessons as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
TakeLessons website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- Despite a high level of trust, our investigation found issues with TakeLessons's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 23% of 0 complaints were resolved.
- Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
- We conducted a search on social media and found several negative reviews related to TakeLessons. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
refund of unauthorized charges
I signed up for lessons with a specific instructors and was automatically enrolled in a service I did not want - TakeLessons Live. I spoke with a customer service rep who said that all customers are automatically enrolled in a free 30 day trial that I could not disable, but he walked me through the steps to disable the service as soon as the free trial ended. I completed those steps, but was still charged for the service for three months. I complained to the company and Take Lessons refused to refund all the charges. DO NOT USE THIS SERVICE. YOU WILL BE ENROLLED AND CHARGES FOR SERVICES YOU DO NOT AUTHORIZE AND MAY NOT WANT!
Hi Sheri - so sorry for the confusion. We try very hard to communicate thoroughly through our Student Counselors and follow-up emails to you. If the communication failed you, we're certainly happy to make you whole. We've gone ahead and issued you a refund for TakeLessons Live and hope you remain a customer.
Thanks again for letting us know. We'll continue to work harder at communicating the service and we look forward to hearing about your success as a student.
Cheers!
The TakeLesssons Team, San Diego CA
sneaky & rude
This business is a joke. They sneakily signed me up on auto renew for $9.95 a month for group lesson, which we never used. I realized this after 3 months, and they refused to give me a refund when I complained. Watch your credit cards, they sneak this in there! I called customer service 2 times and they were rude. The one guy told me, "Feel free to leave negative feedback!"
Rip Off - Customer Service # does not exist
Went to this website blindly looking for private French horn lessons close to my location. When I saw that they had an AVAILABLE what seemed like a reputable French horn teacher less than 5 minutes from my house I immediately bought the small package offered by this teacher.
Once the transaction was processed, Takelessons.com sent me an email saying that the teacher was no longer available BUT they could offer some on-line classes with another teacher...
Furious, I sent an email asking for an immediate reimbursement. I tried calling the Customer Service number which appears to be disconnected. [protected]. After 3 days, nothing. I am dealing with my credit card company to void the transaction.
To contact TakeLessons Customer Support please call us at [protected]. We are open Monday through Friday from 8 am - 5 pm PT. We will either help find you a new French horn teacher, or issue you a full refund - your choice.
Payment not acknowledged and poor communication avenues
Credit card on file was wrong due to it having been cancelled for possible fraudulent activity. No notices were give that there was an issue charging the card, which was placed on file with automatic monthly withdrawal permission. Notice went up the day payment was due with no leeway for making payment. New card was updated on account, closest lesson was paid and monthly automatic withdrawal was again set. NO NOTICE give prior to lesson that payment was not successful (new card not attempted by company). Lesson was cancelled by instructor the morning of the lesson two minutes before we were to walk out the door. NO phone number anywhere on website to contact someone directly and get the situation taken care of immediately! NO recourse for contacting company except by email. This is POOR business! Not everyone has immediate access to internet at any given moment in the day.
CEO Steven Cox- your take lessons site does not provide an opportunity to delete account. More cyber trash.
CEO Steven Cox- your phone number is NOT at the TOP of the page. Why don't you have the teachers pay you for the use of your site instead of having teacher provide money account info. - Having anyone provide financial info without a contact live person is FRAUD.
Hello,
I'm so sorry you had a negative experience with TakeLessons and the instructor. Rather than going into a lengthly explanation of why we need to receive payment before the lessons occur, I'll just apologize and commit to you to work harder at giving you an awesome experience next time. If you do need to call us, our number is at the very top of our site on all the pages, and we welcome you to give us a call so we can help you. (Please see attached image).
Thanks again and hope you give us another shot. I appreciate your business.
Steven Cox, Founder and CEO
False and misleading sales
Please be aware of the overly aggressive sales and marketing of this company. Be aware that you cannot have any contact or discussion with a service provider prior to setting up and paying for lessons. Also be aware that they only method of assessing instructors (company provided profiles) are frequently misleading and false at times. One common trend is to market that all intructors are certified. This is especially misleading as the "certification" is provided by the company itself as is only internal. It is not provided by any outside recognized agency. I also think it reflects how seriously the company views customer service when they have the phone operator handle all complaints. ease do the legwork yourself in finding decent instructors as the company pockets a high % of what you pay and provides less than what they market.
They ask for a teacher's bank account info with NO phone number nor address on their site. This is a sign of fraud right off the bat.
dubious sales practices
I am extremely put off by this business and their practices. I went in search of a vocal coach and found one that sounded good in theory on their site takelessons.com. Using their 'complete this to ask questions' form I submitted a question I thought would go to the teacher in question. My question was very specific and in no way asked for more details about their company.
An hour or two later I get a phone call from Takelessons.com . Immediately the little girl (and I say little because she sounded like she was 12) goes into a marketing spiel - all of which I already knew from looking at their website.
I stopped her mid pitch and told her I didn't need a commercial, I needed to ask the TEACHER a question. I submitted a question for the TEACHER while on their site, and wanted a response from the TEACHER. She then informed me that 1) she saw no such question from me - which is bull pucky since my phone number was attached to that submission and the only way she could have gotten it was to have gotten said question. But here's the kicker...
2) No, she said. you may not speak to the teacher until you pay for lessons. period.
Now - they claim to have a 100% money back policy if I pay for lessons and hate the teacher after the first lesson which I am sure is true, but as I explained to her, no sane person pays for something in advance without having done the proper research. I don't want to ask my question to a random disinterested party, have that person ask the teacher, then get my answer filtered back to me through the grapevine. I want to talk to the actual person to whom I will be giving my time and my money.
Futher reading has produced many complaints about their refund policy and bait and switch type practices.
Just thought you all should know this, in case you are like me and are not comfortable with the situation.
The complaint has been investigated and resolved to the customer’s satisfaction.
Teachers are high school grads. They pose as a local service yet its a one man hack job from California
A much better name for this scam should be "Takeyourmoney" "TAKESADVANTAGE" or better yet "TAKESBALLS" for the brazen claims they make so often that if they ever say ANYTHING truthful, everything would likely fall apart for them like the house of cards that they are.
Takelessons' political and mechanical responses are just well scripted "right things to say" insincerity that THEY ARE KNOWN FOR. Both teachers and customers are nothing more than "numbers" or "bodies-ion a -room" and the very opposite of what a genuine, devoted student would ever want involved in your progress, much less trust..
THERE IS NO EXCUSE FOR PRESSURING CUSTOMERS TO SIGN UP WITHOUT SPEAKING DIRECTLY TO THE TEACHER. ONLY SCAMS USE THIS DISTASTEFUL TACTIC AND IT ISN'T AVOID "DISTURBING THE TEACHERS" AS THE LIAR FROM TL CLAIMS.
REAL teachers are HAPPY to talk with you up front BEFORE you sign up with them. TAKELESSONS KNOWS THAT THEIR TEACHERS WILL NOT IMPRESS ANYONE IF THEY ARE ALLOWED TO TALK TO CUSTOMERS INSTEAD OF THEIR SALESMEN WHO ARE ON A MISSION TO JACK UP NUMBERS.
TAKELESSONS LIKE TO SCARE CUSTOMERS INTO BEING AFRAID TO TALK TO TEACHERS AND AFRAID OF TEACHERS IN GENERAL WHICH IS COMICAL. ACTUALLY, IT IS CALLED PROJECTION BECAUSE THE ONLY PEOPLE YOU SHOULD BE AFRAID OF IS SALESMEN.
Instructors are only hired for being cheap, THAT'S ALL. If you work for Best Buy, you are expected to be a SALESMAN and teaching will not be considered and "excuse" to be paid extra. If you do not work for Best Buy and you pay for their fake "certification" kit, you will just be posting Takelessons' ads and THEY WILL NOT REFER PEOPLE RESPONDING TO YOUR ADS TO YOU IF THEY HAVE A SUCKER WORKING AT BEST BUY. They will only list your first name and initial of your last name and the phone number goes straight to San Diego salesmen who will lie through their teeth because that is what they are SCRIPTED TO DO.
Customers will end up being jacked around different "instructors that TL picks up from Craigslist advertising they will teach for really cheap prices.
Hi KylesPianoStudio,
We have the utmost respect for our teachers and know that we are very lucky to have them. We also know that they appreciate the services our support staff provides in helping them manage their student accounts and schedules. We all work as a team... teachers as well as support staff, to bring our students the best music lessons experience possible. We'll continue to work on ways to guarantee that music teachers can make a living doing what they love, which is teach.
Hi, NotAmusedIn Texas,
Thanks for sharing your TakeLessons experience with us. It’s reviews like yours that help us understand how we can continue to clarify any policies or procedures that may be vague or confusing to potential students or teachers.
We’re in a unique position in that we not only provide access to amazing music teachers for our students, but we also manage the marketing, billing, scheduling and general administrative tasks for our teachers, allowing them to really focus on teaching their students. Our intention isn’t to deny you access to your chosen teacher, but to get the lessons lined up for both parties efficiently. If we were to refer every potential student directly to the teacher, it would compromise the time they have to spend teaching, which is precisely what we want to avoid. Once you’re signed up as a student, your teacher will reach out to you, answer any questions you may have and give you any guidance you may need before you begin your lessons. (And, as you mentioned we do have the 100% money back guarantee if you’re unhappy after your first lesson.)
Please feel free to share any additional thoughts. We hope you’ll allow us to help you find an amazing music teacher in the future and we’re confident that, if given the chance, we’ll not only meet, but exceed any expectations you might have.
Hi,
Just thought you should know that they treat their teachers just as bad. In an economy where music teachers in particular are being laid off all over California, TakeLessons.com has the gall to pay at least 37% below the going rate for a private teacher.
And, if that weren't bad enough, they post pictures on their Facebook page about the masseuse they hired for their call center staff. Great, what about the ACTUAL TEACHERS that make their business go, huh?
Terrible and Unclear Billing Process - Rip You Off
Company provides a contract at the time you purchase lessons, telling you that you will be charged for scheduled lessons on the 25th of each month. What it does not tell you is that it automatically schedules you more lessons on a continual basis. Be prepared to be charged for lessons that you might not have even agreed to.
In addition, I received 2 emails stating that they did not have my credit card information and that I would need to update that before it could be charged again. This lead me to believe that I would not be charged (since they told me they did not even have my card info). To my surprise, I was indeed charged for lessons that I never scheduled (also could not cancel online) and was charged to a card that they told me they did not have information for.
Upon calling and explaining the situation to customer service, they were resistant to providing a refund. After fighting for 10 minutes they offered to provide a refund of half the charge. Finally, after pointing out that it was stated in two emails that they could not charge me because they did not have card info, they agreed to provide a full refund.
While there have been no issues with the actual instructions/lessons, the admin and billing process simply make this a horrible experience. Beware...they will try to rip you off!
i am thinking in becoming a teacher with this guys but the more i read the reviews and complaints about them the more uninspired I become to be part of this capitalist and legal way of exploiting both teachers and clientele.
They ask me to sign this long, long agreenment in which they state first of all that they will take 50% off the lessons I will be giving meaning they will be making money while sitting in their desk ?
This is pretty ###ed uo way of making money off of poor artists who are desperate to get student.
If they want this to really work they should at least give 65-70% to the teacher the one who will make you play or learn an instrument...
Teacher guarantee
Takelessons.com supposedly provides access to high quality music lessons on a national scale. They do this by connecting music teachers to students via their website. They claim to have a rigorous teacher selection process that only accepts the top 5% of teachers, but this is just untrue. The reality is their process is pretty much first come, first serve when choosing teachers of a certain instrument, and their interview process consists of the most generic questions about "teaching style" basically to make sure you're not a raving lunatic. They make absolutely no effort to actually verify that the teachers are capable of what they claim or have actually had experience in teaching. There very well be good teachers chosen in their program, but I know that they definitely aren't the best. Plus, like all music listing services, they charge exorbitant prices and pay their teachers, many of whom are students, almost nothing.
The complaint has been investigated and resolved to the customer’s satisfaction.
Rip you off
They charge you $69 / hour for instruction. They pay the poor teachers around $20 / hour. Any reputable teacher in an area will have a following and will usually charge in the $50 - $60 / hour range, and it all goes to that teacher.
Most of the teachers I have encountered are HS grads, some with college degrees, most do not. I mean if you are a professional music teacher are you going to work for $20 / hour? And their lesson centers in Best Buy? They are all about the "upsell" - buy an instrument, only buy books from them, etc, etc...
So, here's the real deal: Your child wants to take lessons? What is your first reaction... it should be ask their teachers, friends, neighbors, but go to a website and put a teacher in a "shopping cart" and check out. They claim to have "certified" teachers. Well, they interview that teacher for not very long, do an on-line "training" which is all about selling and marketing and has nothing to do with educational values. I actually asked a rep from Takelessons and asked if they follow the guidelines set forth by the MENC standards and rubrics for music instruction and they said that they dont follow any "other schools" program. Even when that "other school" is the Department of Education that has a very detailed list of what private lessons should be consistant of (www.menc.org)
Are they a scam, you decide, are they trying to rip you off, you bet. And yes, their website is flashy, but like any prostitute, sex sells.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been a teacher at takelessons.com for about 1 year as a Spanish teacher. Though the site is most known for music, you can find all subjects being taught there. There's actually great freedom in what you can teach. I don't remember being screen to be a teacher there. Perhaps they did, I don't know. Classes are offered in person or online through their their online module, which is easy to use, and comes with screen-share. For example, I am strictly an online teacher. When I first started with them, I did not get any students. But as I worked on my profile, I began to get students. Soon so many inquiries were coming in that I stopped taking new students (won't come up in searches), since I was happy with the amount of students I already had. What I like about takelessons is that it's easy to use, and pays every week reliably. You can get students from anywhere in the world where there is internet. What I don't like is that student's cannot buy one lesson at a time. They have to buy packages of five lessons or more. So a lot of students ask questions before committing to a package, obviously because they will be putting some real money, and want to know if it's a good fit. But you won't really know until a lesson takes place. Sometimes, you just don't click with a student, and they seek a refund for the remaining classes (which is handled by takelessons). Another sore point is the minimum cost for a lesson is $15 an hour. No one can charge less than $15. So this keeps the prices somewhat artificially high, there's no race to the bottom, and it takes some freedom from someone who's willing where living cost is low and is willing to teach for less than $15 (of which takes lessons gets a good cut of). It seems they don't get teachers from outside the USA, so perhaps its part of their business model. Takelessons takes 40% cut from the first five lessons, each package after that you earn 10% more until you reach 90%, which is good when long term students kick in. All in all, it's a decent deal for both the teacher and the student. Taking and giving lessons online eliminates the cost of transportation in both time and fuel, the stress of traffic etc. So there's a great deal of 'saving' going on through the online classroom. If they eliminated their package requirements I suspect they could be doing a lot more business. Some people only need one or two lessons.
I meant I have a 4 year degree and have been teaching for 17 years.
The only reason I found this message board is by accident. It has come up on the top of the search engines and I was searching to make sure my profile was turned off because I have 50 students! I am a teacher with Take Lessons, I have been there since 2010. I have never worked for a better company. They have even sent me Christmas cards. I have my own company too. I have been teaching for 4 years and have a 4 year degree, but you don't need one to be a music teacher. Experience is what you need. Not learning about history and math. It was waste of my money. And the high costs of lessons helps to keep a teacher working when she is not actively teaching. It takes time to learn and implement curriculum. I'm very shocked to see all of these negative reviews. Yes I hear complaints from customers all the time. But I find that customers requests are out of line too. If someone cancels for a birthday party, should the teacher go without pay? And also, I have made $1000's of dollars from them, they are always there to discuss any concerns I have, and work with me every step of the way. Now I don't know how things have differed from when I started, but I told my boyfriend to apply to be a teacher and he did not get hired. He has a much larger background in theory then I do, and didn't go to school. I thought I would be able to get him through the door. But it doesn't work like that. And teachers make mistakes too by the way, even the most educated. I think you all need to take a step back, and think about what your rant is about. Companies of very large sizes are bound to have some complaints. But I wouldn't stay with them as long as I have if it weren't a good company. If you dont want to pay for lessons then do some research and find free tutorials. I'm not leaving my name because I am afraid of the negative feedback I will get from all of you for stating the truth. I have an established business.
Take Lessons Instructor.
I have 2 Masters' in Music and 27 years of teaching experience, I completed my profile with stellar feedback ("gold"), got several students, most of whom were temporary, seasonal (online, during holidays or vacations), or seniors, who quit after first two months for health reasons. TakeLessons told me that I have a "low retention rate" and put my profile on the very bottom, so no one can see it anymore. This happened 2 years ago, and they told me that there is no chance for me to ever get anywhere higher than the very bottom, because of my "retention rate". This was totally incompetent, nothing to do with education and overt swindle. The idea that education is just another form of customer service and is based on sales, comes from a profoundly ignorant mind, who should not have a right or authority to hire any teachers.
The "low retention rate" excuse is what Drew would always use when we knew TL didn't have enough demand to justify the number of instructors but we wanted them to feel like it was the teachers fault, not ours. That was often used on instructors who never even had as much as one referral. Since instructors are blind to what happens with other teachers, just like the students, we could say anything without you being able to challenge or question TL claims. Since TL targets nubie instructors through CL, we often took shots at CL when writing fake reviews defending TL, so that readers couldn't see they were getting the exact same people as CL except for a much higher price at TL
Listen, Takelessons involves payment on their website and the service they offer. They bring you students in what ever field your teaching. The percentage goes up 10% for every five lessons that the student completes. This helps the teacher to retain the student and to give the best service possible. When a student takes 20 lessons, the teacher gets 90% of the pay. Takelessons is not a rip off. Nothing is cheap. The services that Takelessons provides and the websites that they put up cost money; but the teacher would go up 10% upon completion of the first 5 lessons with the student. As the student continues, the pay would keep going up 10% until the teacher gets 90% of the pay. Please keep that in mind before you accuse a worthy school of instruction of being a rip off.
So teachers get paid least when we're needed most. There is no excuse whatsoever for a REAL instructor to EVER settle for less than 90% especially since TL does NOTHING but make things less clear for both students and instructors and lie to cram yourself in-between. TL is NOT a "worthy school of instruction" and don't your dare insult real schools by claiming you are in any position to call yourself that. You are NOT a school at all. You are scamming salesmen who are polluting an otherwise honorable profession.
I would really like to know what is real. Does TL pay teachers 90% or 60%? Someone wrote about the 40% cut TL takes. But you say it is only 10%. Who is right here?
Dissatisfactory service for GMAT tutoring, he was very unprofessional and missed classes. Don't think I'll take them again.
I'm a music teacher and I've been a music professional for 20 years. They take 40 percent for the first five lessons. I am very disappointed with the screening of my students through this company. They also lack in travel cost and distance so when I'm trying to qualify customers they harass me and my students or potential clients and they promote another teacher to them. It's a waste of my time. I use a monthly commitment theirs is weekly. It's very poorly managed. Thumbtack is a far better system. I might add they set me up with a criminal. So they don't screen customers. They are only interested in making "the buck".
First, these posts are OLD, it's September 2015. Second, It's a service, no one has to use it. I'm a teacher with, and am pretty critical on most things where people tend to have to reign me in when I find things to be "scams".
Pay is higher for the teacher than is stated on these complaints. The cost for the lessons, less than is being claimed here. Plus, as the teacher continues with a student, pay increases by percentage up to 90% as the lessons continue.
The fact is, a student can pick their teacher based on the experience the teacher has. Can the experience be a con? Sure, but the student can ask questions from teachers before having to commit to hiring them. Some teachers might turn off the questions feature, so the smart student might pass them right over then. Point is, it's up to any student to know who they are hiring as a teacher before they commit - that's just good sense.
Teachers are also able to allow background checks. It's only 20 buck now, reasonable. Students/parents of students would find this comforting, at least more so than not. Again, since TakeLessons is a formal entity, there is an additional accountability factor there some people might say. At the very least you have to assume TakeLessons is not looking for lawsuits.
Teachers also can't be prevented from teaching outside the service. Having the service is a bonus, not a take away for teachers.
So I call this one out as NOT a scam. It's an option, a choice. It may not be for all teachers, it may not be for all students, but TakeLessons seems to be doing a reasonable job at this moment in time.
Attn. Take Lessons.com We are the consumer advocacy group that has made Thumbtack.com's life a pure living hell. After reading all the negative comments on this thread (and many others throughout the internet) We have decided to turn our attention towards you.We can promise you this will not be pleasant in the least bit. We are a powerful group of intelligent people who stand up and fight for those who have been ripped off. Your business model and current method of operation sickens us and we will now deal with things our way...Be ready.
I don't know about all the negative stuff here. Some of it repeats, slightly re-worded from one to the next. Talk about Takelessons being less than truthful! And guess what? just below this box for comments is a link for "Teacher Training" - "Earn Your Teacher Aide Certificate. 100% Online Study." OK back to Takelessons. My teacher is a PhD, a member of a nationally known symphony of a major US city, a leader of a chamber orchestra, etc. etc. Definitely not the wet-behind-the ears incompetent described in so many of the "complaints".
A little reality for you, Aquanutter, most people with PHD's in music, even if they play for a "nationally-known symphony" are not experienced at teaching privately and often very poor instructors who think students are there to learn a "method" rather than learn how to plan an instrument. That is two very dissimilar goals that are often lumped together by those who have not learned to think beyond the confines of outdated academia.
A business like Takelessons, knows how to exploit the appearance of qualified before students know what they are stepping into. Of course, you know this since you work in their sales department.
This is simply not true. about teachers with PhD's in music. Doctoral degrees are now required for musicians to teach at a university, unless they are literally famous (i.e. a Metropolitan Opera singer or a member of a top-5 symphony like NY Phil, Cleveland, LA, or Chicago. Having a music doctorate is a sign that the teacher spend 10 years of their life studying music at a very high level and had to submit original research on a relevant topic pertaining to their instrument. Having a doctorate does not mean you are a good teacher by default. Some are better at researching their instrument than actually teaching it. But to say that most people with PhD's in music are not experience at teaching privately is ludicrous. It is quite literally the required degree to teach at the university level in the 21st century. This comment would have been true in about 1960. Doctoral music degrees became the standard in the early 1990s.
TakeLessons complaints: history and resolution overview
Out of all reported cases, 3 complaints (23%) have been marked as resolved, while 10 complaints (77%) remain unresolved. The most recent resolved complaint, dubious sales practices, provides additional insight into how customer issues have been handled.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.