Takealot — refunding a voucher
I had a voucher which I used to place an order, I never followed through with the order so it was cancelled. When I tried to use my voucher again it said that it had already been used. For 4 days Bandlakazi Mbolambi messed me around via email telling me over and over that my voucher was already used, even once telling me to call FNB to sort it out!?
She is clueless and unwilling to help. It is sad that such a great company has such terrible representatives "helping" customers.
I called Takealot today and in less than 20 minutes Mandisa sorted it out for me by just taking a little time to look into the matter properly.
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