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CB Fast Food Chains Taco John's 26th Avenue South 4522, Fargo, ND, 58104, US
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Taco John's
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Taco John's

26th Avenue South 4522, Fargo, ND, 58104, US
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Working hours
Mon
7:00 am - 11:00 pm
Tue
7:00 am - 11:00 pm
Wed
7:00 am - 11:00 pm
Thu
7:00 am - 11:00 pm
Fri
7:00 am - -12:00 pm
Sat
8:00 am - -12:00 pm
Sun
8:00 am - 11:00 pm
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T
12:25 am EDT

Taco John's - payment for ordering and buying food but receiving nothing for 40 minutes was not refunded.

This was the very first time (05/08/2019 @ 9:00PM) I have ever been to Taco Johns and I had the worst customer service I have ever experience in my entire life. My male friend and I walk into the store around 9PM and there was only one customer in the store. My friend orders his food and the cashier leaves to go help the back. There were maybe two cars in the drive through so I understand if there was stuff to do in the back but I wasn't helped for 5-10 minutes. I stood in the front for 5-10 min and I was never helped. Finally after 5-10 minutes I was helped and went to wait in a booth. After about 5 minutes my friend was done with his food and the other customer in the store got his food. 5 more minutes go by and a man walks out the back doors and asks me if I got the quesadilla. I say "yes and also the cinnamon bites" and he leaves to go in the back again. 10 minutes later (the other customer left and it is just my friend and I in the entire store) and a different man walks in from the back and asks me yet again if I had ordered the quesadilla (not asking about the cinnamon bites that I still hadn't gotten) and goes into the back again. About 5 minutes later a group of 4 or 5 walk into the store with applications and are there for about 5-10 minutes. They don't even order and get two full bags of food and 4-5 drinks worth of soda for free and walk out of the store.in total it has been around 30 minutes before I had gotten any food or any indication that I will even get food. I waited another 10 minutes and nothing. One car in the drive through every 2-3 minutes and still my friend and I in the store alone. I would love to point out that I am a female and every male that walked in the store got to order within minutes and got their food within 5 minutes. I will 100% say that this store is sexist. No one asked me to order something else or if they couldn't make the food I was just sitting there for 40 minutes trusting them that they would give me either my quesadilla or my cinnamon bites. Nothing. I spent 10+ dollars on my meal and my meal was never brought to me. I bought a chicken quesadilla and cinnamon bites around 9PM and left around 10PM with nothing. This is absolute nonsense and I will be calling and going in the store tomorrow to figure this out. Worst customer service I have ever had in my life. Maybe the entire store was sexist? Maybe the workers didn't want to serve me? Maybe my food wasn't available? but for the lack of better words I am PISSED. I didn't go up to the register because it was already 10PM and I have a final at 8AM the tomorrow and I wasn't ready to stay there another 40 minutes to even get acknowledgement from the staff. This was ridiculous. Did I do something wrong? Why didn't anyone tell me they couldn't/wouldn't make my food? I will have my phone on me at all times that you can call to contact me. If there is no contact I will continuously send my complaints until my money is refunded and I am given an answer to why I was not served and every man that walked into the store was. I don't want to gender stereotype but every what I assume to be man was served and not me. This is not okay. No okay at all. I was asked twice if I had ordered the quesadilla and that is it. There is a camera in the south-west corner of the store to prove what went down tonight 05/08/2019 @ 9PM I am available by email and phone to get my refund and answers.

My "contact us" customer service numbers are [protected].

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