The complaint has been investigated and
resolved to the customer's satisfactionResolved SynapseConnect, Inc. — forced auto renewal
resolved to the customer's satisfaction
RE: # [protected]
The terms to cancel current subscription came ATTACHED with new terms for renewal. No live operators - strictly automated and accept only YES or NO responses on their [protected] contact line - the ONLY line of contact excluding PO BOX.
I CANNOT simply cancel the subscription FREE & CLEAR !!!
The business practice is unethical and holds me hostage to continuing renewing the magazine subscrtiption I no longer want, albeit at lower rates and all...it's NOT good news, it's COERCION!!!
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