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Swissport International

Swissport International review: Checking desk staff

H
Author of the review
5:02 pm EDT
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Im referring to a checking desk agent called MAJDA AMRANI for being so disrespectful and rude towards Ryanair cabin crew of STN base. This lady is very known in STN base as a racist to all of the Moroccan cabin crew living in London working for Ryanair.
The lady always makes problems with Ryanair staff boarding from Rabat.
The lady took my ID and took pictures of it without permission.
The lady insultes and threatens staff by doing bad things regarding of their job.
The lady shouts in front of passengers to staff travel in a very disrespectful way.

Desired outcome: I would appreciate a response for this issue as I’m taking legal actions towards her.

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Update by Hafsa bouziane
Jun 03, 2025 4:53 pm EDT

Im referring to a checking desk staff called AMRANI MAJDA for being so disrespectful and rude towards Ryanair cabin crew from STN. The lady is known as a nightmare to all of STN CC due to her lack of communication skills and adapting racism as a way of speaking and communicating.
On this flight Rk1365, I was staff travel. The lady responsible for checking desk agent was so rude and racist with me being a STN CC. The lady prevented me to do the normal procedure for boarding the A/C and she was insulting me in front of everybody while being on staff travel. The lady tried to show bad reputation about Ryanair by insulting me and my company as well for not having tickets as having a standby ticket.
The lady took a picture of my ID as she asked me about it while not telling me or having permission.
The lady was threatening me by doing something bad about my job and not to ever dare to land in Rabat airport.
The lady hold my passport and not giving it to me back.
The lady was treating me bad and shouting in front of passengers and claiming that we are slaves of Ryanair.

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