The complaint has been investigated and
resolved to the customer's satisfaction
Swift Transportationovercharged greatly


Drivers on this account who are in the click (called pets) make 1200 to 1500 per week, while those who aren't make 700 to 800. The pets pay for this with under table payments. Drivers who refuse to do this are given what are called punishment loads and treated badly in order to make them quit or transfer to another account. Many are given backloads that take several hours and get paid a stop fee of 15.00. Drivers aren't offered the pet status unless the management is sure they will accept. The pet who told me this was fired by swift safety and the Monroe Office could not stop it. Drivers on this account know who the pets are but not why they seem to get all the good loads. An example of a good load is a delivery to the Monroe Wal-Mart which is 6 miles round-trip and pays the driver $75 flat fee. A bad $75 load would be Douglasville Sam's Club which is 149 miles. 0 t0 150 miles pays $75. A good $125 load would be Macon Sam's Club at 156 miles. A bad $125 load would be Ashville, NC Sam's Club at 374 miles. 151 to 378 mile load pay flat $125. Drivers making 700 to 800 may drive up to 1800 miles while a pet making 1200 to 1500 may drive less than 1500 miles. Mileage 379 and over pays .33 per mile.

This is second hand information from an angry driver who has been fired but it explains the disparity in pay that occurs on this account. I left this account because of the hostile work environment that was shown by the management with the message that I was not welcome there.

Vote for Teamsters when the time comes!


  • Ti
    Tiger Woods Dec 21, 2013

    It's sad that so many drivers have are having problems out there. Worse of all, most on this sight and others are loser union reps that bash and slash nonunion companies. These tactics are the Norm for unions and most with half a brain cell can see through their BS and realize what unions are really about. To those that have been fooled by false post from union reps; know that, most if not all of the post made by union reps are a scam. Reality check, they don't drive a truck in most cases. To the drivers that research be for making a decision, continue using that 1% more intellect that it takes to get ahead of the game and see through union BS post.

    0 Votes
  • Vi
    Vighkin2 Feb 09, 2011

    I am a current Swift Driver. I am also retired from another career in law enforcement and I really do not have to worry much about the job security. I drive to see the country but I also believe in a good work ethic so I do my best even when I am frustrated. This job can get the best of you if you let it. Like any other labor service, not much is required in terms of education to do the job, so if you expect that kind of professional treatment, you in the wrong business. The same goes for most of the "management" in the company. DM's are not really managers, for the most part they are your mouthpiece to the real mangement which is the Terminal Manager and the Dept. Heads, Like maintenence, fleet, etc. These are the people who have the juice at the local level. If you notice, there is no real avenue to upper management unless you are bold enough to find names and email addresses. And in cases where those people are contacted by drivers, they tend to try and hide by contacting the Terminal Manager to intimidate you and your complaint. On the other hand, if you are merely posting your frustration on this website then you are not doing much to help yourself. Most drivers have gone through the usual intimidation tactics that DMs and others use. And it's usually your conscience that they target to get you to comply. Some of the lines include "Per company policy" or "This is the what the job is" or "You agreed to do the job" or my favorite "this is an atwill job". The truth of the matter is that you can be fired at any time from any job in the U.S., the question is; Can the employer say it was for cause? Thus not having to pay the unemployment payments to you. Corporations do not see you as an individual, "literally" you are a number. But not to fret, so is your DM and the rest. The real trick is "Proof" and legal proof at that. What is legal proof? First is direct testimony, Your word. Next is documentation; Did you write anything down? Next is tangeble; Do you have pictures or other documents such as receipts? Then comes witnesses and so on. Getting mad and venting on the phone helps a little in the heat of the moment but it is largely what is expected from you and really useless. So here is what I do: first, keep good paperwork. Your scans are great proof especially if you document arrive and departure times on the BOL. Second, use the email address of your DM/Dispatcher to communicate problems with them or anyone else in the company but don't use their system. Use your own email address. In most cases they will not respond directly to any of your claims via email because the lawyers tell them not to. Remember, emails are time and date stamped, create a folder for your sent and received and move them into it as you go along. But be very professional and do not use profane language. Be direct and to the point and even bold and name names. If you are making a claim for compensation then state in the email somewhere that it is a claim for, ie. "please accept this as my claim for $25.00 as detention on order #00001", This is considered legal notice. Now here is the difficult ones. If your company uses qualcomm then take a digital picture of all of your messages, use muti pics if the message is long. Then transfer those pictures to a folder on a computer and label them by the date and time on the message. Believe me, you will thank yourself later. This is a timeline in addition to your log and can be used as "direct evidence" in any proceeding. Record "all" messages you receive on the unit, even if you think it is useless. Next, if your company has a website and a way for you to see your pay statements and or performance evaluations, Print them or store them on your computer or get copies when the occassion arises. Write an email to yourself to record statements made to you by anyone in the company, remember, it's timed and dated and therefore admissible in most cases as a journal or diary. Next, keep up on your company and the complaints against it in the courts. Companies are always being sued by someone. if you have a computer then just type in the name of your company and the word lawsuit. You'd be surprised what pops up. You can join a lawsuit if it pertains to you and your situation. Usually the plaintiff attorney will be on it and you can contact them directly. You can also look at company activity if it is publicly traded to see how it is doing financially. When you research a company, look for patterns, such as the same kind of complaints and who is making them and why and where. This can give you great info on what to avoid.
    Now here is a couple of don'ts, Don't rely on what you hear from other drivers or even from dispatchers or DM's. If you are serious about your complaints, then don't share them openly. certain drivers love to spread rumors and bragg. If you are serious about your job then be professional at all times and don't blame customers for your problems or time spent. If you are not sure of how to wod something, then seek help away from the business. Call an old friend or teacher and use a dictionary. Remember, your writings could end up in front of a jury. And always treat the people you are complaining to as if they were a jury, professional and to the point. That way your story never changes and is consistent. Now here is a tactic you can use if you want to. Recently, drivers have been informed about the the new CSA guidelines. You should always remember that if you are the one responsible for the truck then you dictate weather or not it is safe for operation. If you are being harassed by a DM on something, when you get to where you are going to do your hometime, Do a PTI and note "ANY" little thing you find and present it to the shop, not your DM. If it is a company truck then it has to be inspected and delt with before you go back out. We all know that aging trucks always have problems, and if the equipment gets enough reports then the company investigates it for liability. Again, remember, the company is about numbers and not your feelings. Business is business, it works both ways. Hope this helps some of you and if you work for Swift, check this out it is a link go on it and check the "related news". If you follow company news then you know about the recent message about Maptuit and the company has gone public and B service is now every 35k miles, all of these are related to cost. Usually a company that goes public is an exit strtegy for the owner. I could be wrong but then again...

    1 Votes
  • Pr
    prodriver Sep 30, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Never vote for Unions. GM had a union and look what happened there. Do your research? Unions do not help the little guys like they used to. They are concerned with their own pocket linings and picking the next politician. Successful litigation can make a company change.

    0 Votes

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