SUBMIT A COMPLAINT

SunocoPaul bush/ manager

1
A Aug 23, 2019

I would like to Lodge a complaint with you concerning one of your staff at the Cocoa Beach Sunoco Station
5625 N Atlantic Ave, Cocoa Beach, FL 32931

On todays date 8/23/2019
One of the Acting Managers Paul Bush very rude and disrespectful to me as I came as I do everyday to buy a Coffee from your Business.. His mannerism is very negative generally as you enter the Shop..
I was told by a member of staff a week previously of whom I cant remember, that if I brought my coffee cup back I could buy a coffee for a dollar less under your deal. That would be great but the last two coffee cups i brought broke within ours of me having them on the beach.. Therefore i brought the last one( which was damaged) i used from the day before and presented it to the front staff at the register to let them know i was going for a refill ..
The acting manager, I believe his name is Paul Bush then came around in a tirade and told me to pay for the new cup full price and 'Never come back to 'His Store' Again'... I'm not too certain of this business ethic as I also buy my gas for my motorcycle as do my club from that store and it seemed far too excessive for the situation. But i do recognize profiling and his manners were atrocious and thoroughly disrespectful especially to a USMC veteran in his 40's about to turn 50.
I did not want to mention the person working that gave me the information about just getting a new cup as obviously i'm not the only one experiencing defective merchandise.. I would like to be able to shop safely at any shop and not be treat in such an embarrassing way by this member of your staff..

Thank you
R. Anthony Johnson
(U.S.M.C)
[protected]

Paul bush/ manager

  • Updated by Ant Hatcher · Aug 23, 2019

    Please submit the correct address: 102 S Orlando Ave, Cocoa Beach, FL 32931

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