Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
Sunglass Hut Logo

Sunglass Hut Customer Care Service

Sunglass Hut

4638 Shelby Drive
United States - 38118

Customer Support Phone Numbers

+1 800 786 4527(US) 0 0
+1 800 786 9327(Canada) 0 0
+1 800 786 4327 0 0
Work days:
Mon8:00 AM - 9:00 PM
Tue8:00 AM - 9:00 PM
Wed8:00 AM - 9:00 PM
Thu8:00 AM - 9:00 PM
Fri8:00 AM - 9:00 PM
Sat8:00 AM - 6:00 PM
Sun1:00 PM - 6:00 PM

Sunglass Hut Complaints & Reviews

Sunglass Hut / sunglasses

carolina guedes on Aug 31, 2017
Hello, I'm a Portuguese client who bought a pair of sunglasses at Gatwick airport in 17th May 2017. I told to the Sunglass Hut employees that I was not interested in the exposition pair so they didn't sold me the one from the store. Instead, they picked up the exposition pair from Ray...

Sunglass Hut / Return / Refund process

SYing on Jul 12, 2016
The disaster began when I visited a local store, and found a pair of sunglasses that I would like to purchase. Store informed me that they only had the display unit in stock, so the rep went ahead and ordered a pair of sunglasses to ship to me. Upon receipt of the order, I changed my mind, and...

Sunglass Hut / Fake sunglasses

thierry41 on Dec 6, 2012
I ordered 2 sets of Oakley sunglasses from this website. The order was prompt and the items were sent as described except that when it went through our border control it was confiscated, due to the fact the glasses were inspected and found to be fake. I originally thought this was an...

Sunglass Hut / delivery never arrived

Tania Penovic on Nov 22, 2012
I ordered a pair of sunglasses over 4 weeks ago. They have not arrived. I have sent a number of emails to sunglass hut customer service and keep getting the same email back, saying 'they will come soon and customer satisfacetion is our number one priority'. I have received no...

Sunglass Hut / Scam

Amos170306 on Jun 11, 2012
I ordered a pair of sunglasses in April 28 2012. They took a month to get here and when they did they were: Not the model I ordered Scratched Inferior quality (the lens has cracks all across them) I contacted them 4 times by email about the delivery of my order (tracking number provided...

Sunglass Hut / This is a website company clearly based in china

Galkonee on Apr 30, 2012
This is a website company clearly based in china they sell sunglasses under the name of the sunglass giant Sunglass hut but little did I knew they were fake. Someone told me sunglass hut was having a sale and I unfortunately found this site upon google. The website describe as 90-95% sale...

Sunglass Hut / they broke my sunglasses but refuse to replace them

I received as a gift a pair of sunglasses from Sunglass Hut in New Orleans that cost over $100.00. After Hurricane Katrina I had to move to Atlanta. The sunglasse arms became loose and I was afraid if I tried to tighten them I would break them. So I, therefore, was in the Atlanta airport and...

Contact Us

Reply to