The complaint has been investigated and
resolved to the customer's satisfactionResolved Sundance Vacations — 3-day cruise
resolved to the customer's satisfaction
Thank you, nick, for your post. I checked my voice mail over my lunch hour today and got a message from "isabelle" saying that she had wonderful news for me regarding a contest entry I filled out at a recent baseball game I attended in milwaukee. (actually, I should probably complain to the milwaukee brewers, too, for allowing this sweepstakes to be distributed in their stadium...) she said she'd be available until 9pm tonight. I called right away, entered her extension, but only got a general operator. I asked for isabelle at her extension but got some man. After giving him my phone number and name he said something to me about the entry I had filled out. Honest to god I couldn't understand a word he said! He spoke so fast, I kept saying, "wait, I don't understand. What did you say?" he kept repeating himself but I said I couldn't understand him. He said "is your connection breaking up?' and I replied,"no, I just can't understand your voice, you are speaking too fast"finally, exasperated (and being the cynical person I am"winning"anything) I just asked,"did I win something or not?"he said I had to attend a 1-hour presentation and then I would obtain a voucher for 3-day cruise. I asked him if he could mail me something so I could read things over. He just referred me to sundance website. He was really rude, unhelpful, never bothered to slow down his speech so that I could decipher his words.
So, forget it. Some other poor schmuck can sit through some god-awful, high-pressure sales pitch (and in these tough economic times, you'd think sundance would get a clue that most people will not or cannot fork over $15, 000 in one fell swoop) sundance vacations, and other corporate shysters, if you are not going to award me a prize (cash, cruise, vacation, etc,) for picking my entry out of a hat, then don't contact me. It's just so annoying and all the more confirms my instinct to never fill-out"contest entries". I just was having such a good time that evening at the brewers game, had only been to one ball game before, and thought,"hey, i'll fill this out, what the heck?"
Well, folks, don't do it, and definitely it sounds like people should not attend these"presentations" according to nick's post.
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