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CB Insurance Services Sun Life Financial Dissatisfied business customer
Sun Life Financial

Sun Life Financial review: Dissatisfied business customer

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4:04 pm EDT
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I own a company in Pennsylvania. We had a group life insurance policy with Sun Life for over five years. This year I asked them to make a change to our policy (reduced coverage) at the January renewal. I finally received a revised invoice in March, paid the bill, and forgot about it (it's life insurance, after all). I tried to log onto my employer portal in October and found my access blocked. When I called a CSR, she told me my policy had been canceled in February. Sun Life had taken my payment, canceled the policy, and neve informed me it was canceled or offered to return the payment. Something is wrong with this company.

Recommendation: Stay the hell away from Sun Life

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  1. Sun Life Financial Contacts

  2. Sun Life Financial phone numbers
    +1 (800) 270-7000
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    India
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    Claims Inquiries
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    100%
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    Ireland
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    +86 222 339 1188
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    100%
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    China
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    100%
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    Hong Kong
    +62 150 0786
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    Indonesia
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    Malaysia
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    Philippines
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    100%
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    Vietnam
    More phone numbers
  3. Sun Life Financial emails
  4. Sun Life Financial address
    225 King St W, 7th Floor, Toronto, Ontario, M5V3C5, Canada
  5. Sun Life Financial social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 08, 2025
  7. View all Sun Life Financial contacts
Sun Life Financial Category
Sun Life Financial is ranked 29 among 424 companies in the Insurance Services category
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