The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
StyleWebait and switch, impossible customer relations. clothes not made for americans

S
This review was posted by
a verified customer
Verified customer

Stupidly, I thought that if I kept ordering these gorgeous images that thet next would fit. I mean they zipped up, but they aer cut so short waisted that no
Hourglass shaped body at all can wear them. Basically all their set in waistlines are way way up the midriff.
I wish I had automaaically sent all back. I kept ordering lured by the photos and beacsue I was feeling like I needed retail therapy and they looked so pretty. Had I had the knowledge that "they are all cut" for asian bodies with short torsoes, I would not have just stuffed dress in closet, ad ordered another. There are no peple to talk to here. They hav not set up humans yet. The chat people pacify you but even ifyou can be on time to return the items (which is impossible because they firstly don't issue retrun slips in any organized way, but demand a postal code and say "sorry we don"t know how to read postal codes froom usa"
They keep you buyig because you can't believe this is really a circus game to defraud ladies of money. Suddeny all become "too late to return" withintheir scheme beacsue they have held you up beyond retrun time. One lady said you could get a discount for items not rturned but unable to wear but neither of us could figure out how to make this hapen. I am a total trusing jerk... I spent thousands on these dresses and have worn not a single one. The high waist makes one look pregnant and feel like a sausage (look at the models, even on the tiny ones you can see the waist line is disguised with a belt or whaterver. It is two inches above the natural waist of the model. I tried some dresses that were shifts with no waist and the matrial was so chincey, so cheap, so wrikley, or it was
Stamped out on some machine with no tailoring at all. Ok I sent a few back. Inch by inch my card said 100 returned from stylewwe but I have no idea if this matches the 15 I rteurned. I got one cuz the flowers were at the waist and t hot it would compensate for the no waist look it came anf flowers were all up and down the f ront of the chest and down the belly so I looked, not curvy as I had wanted, but lieke a flowered billboard,. This is stealing, it is lead on and decepton. I think some (kittie, rita, kaillee) may have been of good will but they don't seem to speak english nor to feel they ahve to kep their stories straight.. If I could get a refund or send back my 15 too late dresses I would just consider it another lost cause in life. But they don' care. Get the money and run. Plus they charge when you order, credit your card back, and charge when you receive the order so it is impossible impossible to reconcile your own account.

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • StyleWe's response · Nov 12, 2016

    Dear customer,
    Sorry for all your unsatisfied .
    Could you tell us your order number so that we can check and handle this issue for you ?
    If you have returned 15 items to us, and have provided the return proof, the refund would be issue in one week .
    We valued your business and We promise you we will settle this matter at the best way we can.

    If you run into any issues, feel free to drop us an email ([email protected])and we will get back to you ASAP.

    Best Regards,
    Hailee
    StyleWe

  • Updated by Chewey · May 16, 2018

    I ordered 2 dresses about 2 months ago. StyleWe has charged my account, and i still have not received my dresses.

  • Updated by Dawn Minter · Jun 25, 2018

    Still waiting for my refund two months after return. It took over one month to receive items, nothing fit, returned precisely as instructed and still awaiting refund. Now they claim they did not receive returned items package yet email contains info they are shipping it all back to me. Scam! DO NOT BUY FROM STYLEWE.

Responses

  • Te
    Tersha Nov 20, 2018

    Can not contact anyone through any method of communication.

    I am return a dress hoping the three week turn around actuall works.

    Stylewe order number is [protected]

    0 Votes
  • Gl
    Glen Sue Nov 19, 2018

    no response or authorization to ship a return package...i have tried for the paste 3 days. frustration and will not order ever again. was sent the wrong size. there is no information regarding return

    0 Votes
  • Nov 14, 2018

    On 21oct16 I ordered 2 dresses, one has not arrived, the free size sweater dress, order #AL509680.Left a phone message & sent an email on 2nov16 to [email protected] Received a tracking #161026ADLE000411 which appears to be invalid according to the shipping agent UPS

    I would very much appreciate a phone call or email([email protected])

    0 Votes
  • Su
    Susanacuba Nov 14, 2018
    This comment was posted by
    a verified customer
    Verified customer

    don't have address where to return it and usually get a return label

    0 Votes
  • Te
    Terry Berk Nov 13, 2018
    This comment was posted by
    a verified customer
    Verified customer

    This company is a "RIP OFF" they never provide return information or refund monies... DO NOT USE

    0 Votes
  • Jl
    jlg1027 Nov 13, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I was approved for a return for an item I could not keep - wrong size. Now I
    have been trying to get the US address to ship the return to, and it is nowhere to be found. Their responses, their website, conveniently don't supply the return address.I think they just wait it out until customers give up; however, I'm not giving up.

    0 Votes
  • De
    deborah shpak Nov 12, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I will report you to the better business bureau i have asked for an exchange or 2 sizes bigger and heard no response, my order number is 1755260 you can reach me at [email protected] if i do not hear from you i will report you, you said you would respond in 24 hrs and its been 3 days. fed up

    0 Votes
  • Ka
    kate ochs Nov 12, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I need to finish paying for this order how do I do this

    0 Votes
  • La
    lahouston Nov 12, 2018

    BL556819. I ordered seven pieces and returned two. On top of having to pay for your returns, which you most likely will have to due to the fact the clothes are poor quality and very small, they are claiming they did not receive one of the sweaters (the most expensive). This company is very shady and I will never order from them again.

    0 Votes
  • An
    angelaeaton Nov 12, 2018

    They will not take this item back.
    We have exchanged 20 email messages.
    The item is too short and does not have the colors as photographed.

    They are just horrible and crooks!
    Don't buy from them!

    After 20 emails they still won't cooperate
    Just ridiculous!

    0 Votes
  • An
    anon mous Oct 21, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I noticed that the clothes advertised on StyleWe are the same exact clothes advertised on Fashionmia -- and both have horrible complaints registered to each company. Just wanted to give a heads up to shoppers of either/or.

    0 Votes
  • St
    Stanislawa Sep 19, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I received the order September 10 . 2018y.
    When I get my order, I was so disappointed because it's not what you see in
    pictures, size, material - it's awful.
    Item received did not fit and fabric was unacceptable for that price!!!

    0 Votes
  • Wi
    wiesio Sep 18, 2018

    I am requesting a return label for the dress I ordered.
    Item reseived did not fit and fabric was unacceptable.

    Details: Printed Floral Midi Dress, QTY: 1. Size:3XL

    Details For Order: # I 1760507; Sub-Order: NO.4572047

    SKU: 1TMI729E83

    My Email address: [email protected]
    Thanks.
    DKM.

    0 Votes
  • Ke
    Kemi Williams Sep 03, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Not comfortable at all.. Too narrow.. I just tried it on.. Never wore it out. Will like to exchange for another item/items of equal value..
    Thank u so much.

    0 Votes
  • Cy
    Cynthia Stovall Sep 02, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I ordered a Long Sleeve Fluffy Shift Casual Faux Fur Coat on December 8, 2017. The cost of the coat was $71.00 plus $10.00 Standard Delivery. To this date which is December 27, 2017. I have not received my merchandise neither have I heard anything from this company. My question is, where is my coat? OR where is my MONEY?

    0 Votes
  • Df
    DFJ9 Sep 01, 2018

    order # 1509543..I returned two dresses that didn't fit me over 3 months and haven't seen my money yet.They say they haven't received them yet. A bunch of liars. Stylewe is the worst company. It should be reported to the BBB

    0 Votes
  • Re
    Regina Sperry Sep 01, 2018
    This comment was posted by
    a verified customer
    Verified customer

    This site is terrible. The worst online site. I will never shop here again. I have been calling for my return label and nobody answers or calls back. This is the 3rd time I have had a problem. There are much better sites to shop on.

    0 Votes
  • Sn
    Snowflakeleona Aug 20, 2018

    I was told after paying that they were having a holiday for 4 weeks and I would get my dress then. At the end of 4 weeks I was told the dress was disconti used and they wouldn't have it anymore. So I got my money back and I see they are still offering the dress. It seems like all they are is a picture book and do not carry actual dresses.

    0 Votes
  • Ch
    Chewey Aug 20, 2018

    My name is Susan Chapman
    Address: 5 Sutters Run
    Rohester, NY 14624
    PHone: [protected]

    I misplaced my order number, can they go by my name?

    0 Votes
  • Di
    Diane Becker Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Dress too small, took 2 months to come, flimsy, poorly made. Unable to load a request for authorization for return. Tried multiple computers. Online chat rude and unhelpful Dress just poor quality. Service is worse. Its a scam

    0 Votes
  • Cy
    cynthia galloway Aug 20, 2018

    I have not received them
    l1281674
    My number
    [protected]

    [email protected]

    0 Votes
  • Ly
    lynn kirker Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I am trying to return a dress I received a month later after I purchased. I received in the mail it is too large with no receipt! I have no idea how much
    I am paying for it! I have no idea how to return it as well.

    0 Votes
  • Di
    Dixie Dougherty Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I ordered two dresses and they took forever to get here
    Ordered one Medium and on size8
    I received one in XL and one in XXL
    I do not have an order page and want to return these dresses which are much too large.
    I need a return permission paper

    0 Votes
  • Si
    Silly G Aug 20, 2018

    The products shipped were ATROCIOUS they look NOTHING like the pictures. The fit/fabric is awful. And they tell me I have to pay to ship it back to China OR they'll give me 10%. TOTAL SCAM!!! DO NOT EVER BUY FROM THEM.

    0 Votes
  • Da
    Dawn Minter Aug 15, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Stylewe is a scam. Check reviews an complaints online. Dont buy from them. Clothing is not as it appears. Still waiting for my refund two months after return. It took over one month to receive items, nothing fit, returned precisely as instructed and still awaiting refund. Do not buy from stylewe.

    0 Votes
  • Da
    Dawn Lee Minter Aug 15, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Still waiting for my refund two months after return. It took over one month to receive items, nothing fit, poor quality; returned precisely as instructed and still awaiting refund. DO NOT BUY FROM STYLEWE.

    0 Votes
  • De
    Derrita Aug 15, 2018

    I ordered a dress and i never received it

    Comments

    0 Votes
  • Su
    Susanacuba Nov 19, 2016
    This comment was posted by
    a verified customer
    Verified customer

    how many times do I have to do this?

    0 Votes
  • Su
    Susanacuba Nov 19, 2016
    This comment was posted by
    a verified customer
    Verified customer

    no comment on complaint

    0 Votes
  • Su
    Susanacuba Nov 19, 2016
    This comment was posted by
    a verified customer
    Verified customer

    want return label to return merchandise and never heard from them

    0 Votes
  • Su
    Susanacuba Nov 19, 2016
    This comment was posted by
    a verified customer
    Verified customer

    comment is above

    0 Votes
  • Su
    Susanacuba Nov 18, 2016
    This comment was posted by
    a verified customer
    Verified customer

    comment is above - want a return label to return items

    0 Votes
  • Su
    Susanacuba Nov 18, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Am returning an item and want a return label free of charge to return products

    0 Votes
  • Su
    Susanacuba Nov 18, 2016
    This comment was posted by
    a verified customer
    Verified customer

    want a return label for products I am returning

    0 Votes

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