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Steers review: quality & service 64

J
Author of the review
12:00 am EST
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To whom it may concern - if it concerns anyone at all

There is a steers close to the pietermaritzburg off ramp in a total garage - get this - the pietermaritzburg offramp - about 2-3 k's down to the right - total garage on both sides — # steers to the left.

Time: 10h00 saturday morning december 1 2007

Upon arrival I was told that I would be attended to shortly - another customer already waiting. the waitress / manageress then calmly continued to wrap another 4 sets of cutlery with a paper napkin before asking us for our orders. she really gave the impression that she did not want to be there at all.

We then proceeded to the toilets - me to a dark men’s toilet with the lights out of order - and my wife to a washroom full of flies.

When I reentered the restaurant I started looking for a clean table. I could not find one - I eventually found the chef and asked him for a cloth. he came and wiped a table down for us.

Whilst waiting for the food I noticed that the place has not been swept or cleaned either. some flies were enjoying the dirty tables.

The cutlery arrived first - all neatly wrapped. there was some green gunk stuck to the inside of my fork. the waitress looked interestingly at me while I proceeded to try and clean it with the napkin dipped in fanta orange. ended up eating the burger with my hand.

Our burgers arrived and being hungry - we started eating. I then realized that there were no condiments. I went to the counter and found the two big dispensers to be empty and their nozzles filthy. the mayo container manage to gurgle up a spurt on my arm. the head seemed to be loose.

The waitress then brought us some more empty and dirty condiment bottles. at least the tomato sauce had some in.

I then realized that my schalk burger meal looked nothing like the picture. on closer inspection I realized that the burger patties were obviously from last night. al flat and cold. tasting of old barbecue fat. thinking back I now realized that the grill had not been fired up yet.

We ate what we could. my wife “the coffee lover” did not even drink half her coffee. said it tasted like dish water.

We left without saying a word. because by now they were getting busy.

Maybe I should have said something. maybe i'm the only one with a runny stomach this morning. may you would like to feature a video of me running to the toilet on the home page of this website.

Please don't offer me any free food at steers since you won’t be seeing me for a long time. please don’t tell me to excuse this because it was early in the morning.

Not so kind regards,

Johan grobler

64 comments
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chantelle olivier13
, US
Mar 02, 2024 7:02 am EST
Verified customer This comment was posted by a verified customer. Learn more

We bought 2 brat boxes

I know this is an kidies burger but never have this looked like this it was not even an 20 g of pattie ..

This will make that i will tell everyone about my bad experience and I'll not buy from steers anymore

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Sibongile Viki
, US
Oct 22, 2023 11:38 am EDT
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Every Wednesday im having a loadshedding around my area vanderbijlpark i must say i dont feel it because of the service im receiving at steers in frikkie meyer the staff their food thank you so much for always providing the best service and Sibongile and Nompilo you are best♥️♥️♥️♥️♥️

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Tshego Sebaeng
, US
Oct 23, 2023 6:40 am EDT
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i placed d an order @ around 18:39 pm at rustenburg magalies view.. the order was not delivered its now 9:15 pm. i am so disappointed.. i do have proof.

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Lesego Inno Bayane
, US
Aug 20, 2023 7:52 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I was not so happy about the Mjojo burger I ordered online that's what I didn't ordered they was no beacon...I'm really disappointed.

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Ronald Engelbrecht
, US
Aug 15, 2023 9:49 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Steers N1 city staff cannot cope with public holiday demand. Wednesday, 9 August, 2023 was just too much for the staff and added to this, it was Wacky Wednesday as well, ouch! Numerous clients objected with a high number opting to go elsewhere!

Never again!

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Gary Ing
Melkbosstrand, ZA
Jul 11, 2023 10:03 pm EDT

Just ordered a full chicken and it is almost unedible . Tough chicken.

Ordered to 58 Atlantic Beach Drive, Steers, Melkbosstrand. Order no. 124

Worst chicken ever tasted from Steers!

Not acceptable in today’s tough market!

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Tebogo187
, US
Jun 26, 2023 2:48 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I just recieve a bad and pathetic service from Steers. I made an online order using my Steers App ordered from KG Mall Kwa Guqa. The order was made at 15:32 11 June 2023. I waited for my order more than 1hr. And call the store was told tge drive in on his way. I waited until 17:40 and the store call ask me if i got it , So i told them to cancel it

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Melanie Rheeder
, US
Apr 02, 2023 12:23 pm EDT
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We wanted kings steers burgers and we got steers burgers

After waiting an hour.

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Magaba Ka NoZinga Precious
, US
Mar 12, 2023 6:37 am EDT

Around 8 last night 02/02/2023 my order number was 240, first waited for 45mnts I was served with burnt chicken. I saw that at home , the chicken did not taste nice the chips where not cooked properly. Unfortunately I did not prepare supper for myself I had to go to bed on an empty stomach coz I couldn't eat that burnt chicken

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Nelly Gcakasi
, US
Jan 17, 2023 7:25 am EST

I bought the wacky Wednesday in Mitchell's Plain Cape Town the burgers was not fresh at all it was tasteless the burgers was even cold Even the quarter leg that I have ordered it was not fresh it was old.

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Ghostie Sedupane
, US
Dec 03, 2022 8:11 pm EST

Please refund my money if you don't want to deliver my Aqua monte's. Steers Meringspark klerksdorp. This is my order

Hi Mokgosi , we've successfully received your order for delivery from Steers Meiringspark :) Review your order at https://yum.bi/O2mbnopzJ7K

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Tshepo Mofokeng
, US
Nov 06, 2022 2:49 am EST

I received a very bad service and this is the 2nd time ,i place an order and i receive confirmation order sms and food was not delivered im very disappointed in your service. I've ordered around 7 and the date was 29/10/2022

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Junetta Gumede
, US
Oct 29, 2022 1:52 pm EDT

I ordered a bar one milkshake on Monday because I am am on my period. I opened it and put it in a glass to eat the bar one bits but there was none I just got a chocolate milkshake. Today I just ordered the same one and the same thing happened what a waste of money

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Niel Jordaan
, US
Oct 12, 2022 2:08 pm EDT

Food prepared by hand. Manager states it is not company policy to use gloves... I will be calling health service to investigate... Disgusting.. Staff also rude when asking why not using gloves... 🙈

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Annelie Claassen
, US
Jan 11, 2020 6:09 am EST

Worker sleeping on the job, no service. no personel available at sales counter.
After great sleeps, he wakes up and drives off with no delivery lol! Where did he go ?...

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Chineca Cloete
, US
Jan 06, 2020 7:17 pm EST

Good day

I went to steers to get me lunch. I ordered a Mighty King Cmb. The patties on my burger were raw. It made me sick. I got a funny smell from the patties.

Kindest Regards

Chineca

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Mitchelle E
, ZA
Nov 23, 2019 1:53 pm EST

I ordered a meal burger and cup cake swirl ice cream the ice cream wasn't brought with me and I've been waiting for about 2 hours for the ice cream when I call the Philip nel park store no one picks the phone

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Ronél v Wyk
, ZA
Nov 13, 2019 5:31 am EST
Verified customer This comment was posted by a verified customer. Learn more

We had breakfast just now. As seen attached 1 piece of beacon en small slice of cheese in omelette for R45. Me and my husband think it is a riboff. We always stop at Ultra City N1 3 Sisters but in the future I think we will stop in Beaufort West.

Mrs
R van Wyk

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Pamella Rom
, US
Nov 02, 2019 10:22 am EDT

I bought a king steer burger at Greenston shopping mall on the 25th of Oct. It tasted awful the patty was a bit off I had to dispose it. I could have returned it pity i lost the slip

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Gstevens30
, GB
Oct 14, 2019 4:23 pm EDT

I'm Absolutely disgusted. Walked into Steers Lagos Ikeja and waited 45 minutes for 3 rib feasts at a cost of 15000 naira.

Was served a plate of stone cold ribs covered in curry sauce. What a joke. I complained, they refused to reimburse my money and the manager was nowhere to be seen.

I will never eat steers again purely out of principal.

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wungi smith
, US
Oct 08, 2019 8:11 am EDT

Really slow service, very disappointing as I used to buy from Glenwood Steers and that was the best burger in Durban. Will not return to New Germany.

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Rene Pietersen
, US
Oct 01, 2019 7:40 pm EDT

i am very disappointed with steers today received my order an hour and 20 minutes later after placing my order. if that is not bad enough the food was ice cold and the burger was very dry, nearly any sauce.

25/09/2019 - Rene Pietersen [protected]

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Cindy Byleveldt
, US
Sep 29, 2019 10:04 pm EDT

I ordered a Cheeseboy King Steer Online meal on Saturday, 21/09 from Steers LifeStyle. I got food poisoning from the burger! Why is this acceptable?!?!?! This is not the first time I've ordered food there and it was horrible!

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Zandile khumalo
, ZA
Sep 25, 2019 8:04 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

The food i bought at Engen Midrand Olympic Steers, everything was not fresh and the chips were dry too crispy

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Gav123
, ZA
Sep 07, 2019 5:07 pm EDT

I perched one of your Tex milkshakes today ended up throwing it away because I was unable to drink it due to the fact that both paper straws the large and the extra large straws that were supplied with the shake where inadequate to use. You obviously have not tested the straws with you shakes.

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khutjo matladi
, US
Sep 02, 2019 5:21 pm EDT

I was not happy with the product that I recieved as I had only 1 slice of a small potion of tomato and no luttuce. The employees where busy preparing for tomorrows special and did not care for thier customers. I am an unhappy customer and do not think I will be purchasing a product from sunnypark steers as they have made me unhappy and unwelcome.

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Mkhonto
, ZA
Aug 25, 2019 11:58 am EDT
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I bought the double rack ribs at Boulder's stores and when I got home this is what I got, only a few cut pieces of ribs, I always buy from steers the same product, seriously I'm so dissapointed and I feel like they took advantage of me or something...please I want to know if that's what you now call double rack ribs..

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Mohlala
, ZA
Aug 25, 2019 4:24 am EDT

On the 18 August 2019. I was helped by a lady called Philippine at Steers Pretorius street in Pretoria CBD. She does not have customer care and she is bitter and rude.

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Carol Ford
, US
Aug 12, 2019 6:59 am EDT

We purchased 2 chicken burgers, 1 cheeseburger and 3 small chips from Steers at Cresta Mall on the evening of 6 August 2019. The chips were revolting and tasted of old, stale oil. The cheeseburger consisted of a patty on a bun - no cheese, garnish or mayo! This was disappointing and definitely not up to usual standards.

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abdullah1
, ZA
Aug 10, 2019 10:18 pm EDT

Me and my kids went to steers in vangate mall standing in along line i was told by the cashier that my order could not be placed becouse they dont have change i dont think that must become he custemers problem very disapointed

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Francois Theron
, ZA
Aug 11, 2019 2:27 am EDT

This is the chips that you get at Steers at the Engen in Upington.
I dont want any freebies, you just wont see me again.

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Abdullah hoosain
, ZA
Aug 11, 2019 3:06 am EDT
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Me and my kids went to steers in vangate mall as we do every month end when I get paid we drove all the way from bishop lavis only to be told our order can't be placed because they don't have change very disappointed was I and my children it should not be the customers problem if you don't have change

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Unhappy Shawn
, ZA
Aug 10, 2019 4:01 am EDT

I bought 6 patties today, steers 100% beef patties, what a oily fattie desaster

You guys must advertise Steers 30% fat and oil and the rest beef, and patties shrink by 30% after grilled

See attached photos

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Pieter007
, ZA
Aug 05, 2019 10:24 pm EDT

Theusday 30 Jyly 2019 order 5 Kingsteers Burgers meals.They put all x5 burgers in one bag with chips and cooldrinks.

They did make it impossible to check.Went arrive at home only 4 burgers in bag.

A big dissapointment.

Pieter
[protected]

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MILIE96
, ZA
Jul 31, 2019 2:22 am EDT
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I went to Hammanskraal Steers and ordered wacky Wednesday beef..and this is what i got

It was chicken not well cooked.lettuce was so old

I waited for an hour for this then i got this

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Pieter007
, ZA
Jul 30, 2019 1:15 pm EDT

30 July 2019 Tuesday.Order 5 kingsteers burger.

Put all burger and chips in one bag.

When arrive at home only 4 burger in bag.

Very big dissapointment.

Pieter

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Nobesuthu83
, ZA
Jul 07, 2019 3:44 pm EDT
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Please see the photo and the slip attached.

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Jean-mari Uren
, US
Jul 07, 2019 12:16 am EDT

Its been an hour an a half and I still have not received my food. This is not the first time this happens. Driver gives the manager the fault and the manager the driver. Steers has been going downhill with delivering food the past 6 months. This is becoming really a big problem lately. I will not support Steers Kuruman EVER again!

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Belinda Du Toit
, US
Jul 07, 2019 5:27 am EDT

Receive food after 8 was ordered at 18.30. Just to be disappointed no sweet sticks as per order tied to phone store still no answer. See photos attached. This is really not acceptable serbice. Im very disappointed i even tried debonairs next to steers and also no answer so how must one sort problems or complaint if they dont even answer the phone

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Belinda Du Toit
, US
Jun 29, 2019 1:51 pm EDT

2nd time my order is late more than a hour and if you phone there is no answer 1st complaint haven't even been handled already a month now. Sweet stick on the orde from a month ago was burnt also. Its now 1.5 hours and stil no food. I already phoned 3 times and still no answer order was placed 18.30 its now 20.00

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