Steak 'n Shake review: Wait time

I'm an Uber wars driver and I am being made to sit in line for drive thru to pick the Oder up. You need to come up with some way to address this. Twice it AHS taken me 30 min to get the order. I am trying to make money doing deliveries and it cst me money to sit in line and wait. I tried to talk to the manager and suggest a way to bring orders out to drivers but he was kind of rude and did not want to talk about it.