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CB Fast Food Chains Steak 'n Shake Complaints #162-181
Steak 'n Shake

Steak 'n Shake review: server hour wait on food

J
Author of the review
6:14 pm UTC

Our server was a young black girl it took 20 minutes for her to come to our table, she never refilled our drinks an seemed annoyed she had to be bothered with us.We waited 1 hour an 22 minutes on food, I would have left but my mother loves your milkshakes. It should not take that long for 3 sandwich and milkshakes. Are you under staffed so badly or are you incompetent?

Update by jericho hill
Sep 21, 2019 6:08 pm UTC

I was in your restaurant around 4 I had a young black server it took 20 minutes for her to come to our table. She never refilled drinks and a hour an 22 minutes to get food. We want be back. It should not take that long for 3 doubles fries and 3 milkshakes. My mother had to go ask for tea.

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  1. Steak 'n Shake Contacts

  2. Steak 'n Shake phone numbers
    +1 (800) 547-4253
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    +1 (877) 785-6745
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  3. Steak 'n Shake emails
  4. Steak 'n Shake address
    107 S Pennsylvania Street, Suite 400, Indianapolis, Michigan, 46204, United States
  5. Steak 'n Shake social media
  6. Michael
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    Jul 27, 2026
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Steak 'n Shake Category
Steak 'n Shake is ranked 37 among 57 companies in the Fast Food Chains category
#35 Auntie Anne's Auntie Anne's #36 Church's Chicken Church's Chicken #37 Steak 'n Shake Steak 'n Shake #38 SmashBurger SmashBurger #39 Boston Pizza International Boston Pizza International
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