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CB Fast Food Chains Steak 'n Shake Complaints #162-181
Steak 'n Shake

Steak 'n Shake review: poor service

J
Author of the review
10:17 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Hello,

Saturday night at 10:00 pm we arrived and were seated promptly in a booth. We sat there for 15 mintues with out a server taking our order. There were 4 other tables with customers, they all had their food when we arrived.
There were servers gathered talking by the counter. The lady that seated us was talking to friends that were hanging out in the front of the store.
We love steak n'shake. When traveling we always look for your store for a good burger and fries. This stop was a mistake.
We left without eating, no one said a word as we walked through the store and out the door!
Judy cearlock

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  1. Steak 'n Shake Contacts

  2. Steak 'n Shake phone numbers
    +1 (800) 547-4253
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    +1 (877) 785-6745
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  3. Steak 'n Shake emails
  4. Steak 'n Shake address
    107 S Pennsylvania Street, Suite 400, Indianapolis, Michigan, 46204, United States
  5. Steak 'n Shake social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 27, 2026
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Steak 'n Shake Category
Steak 'n Shake is ranked 37 among 57 companies in the Fast Food Chains category
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