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CB Fast Food Chains Steak 'n Shake Complaints #242-261
Steak 'n Shake

Steak 'n Shake review: online ordering

W
Author of the review
2:19 am UTC

I placed an online order at 1:55, it told me it would be ready at 2:11. I got to the restaurant at 2:12 and they told me they never received an order. I left without food and they refused me a refund. They tried to explain to me that after 12am midnight they no longer accept online orders but I've ordered them before with no problem. She was very rude and worked very lethargic on my food and other food as well. I will be needing a refund going back on my card ending in 2385.

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  1. Steak 'n Shake Contacts

  2. Steak 'n Shake phone numbers
    +1 (800) 547-4253
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    +1 (877) 785-6745
    Click up if you have successfully reached Steak 'n Shake by calling +1 (877) 785-6745 phone number 0 0 users reported that they have successfully reached Steak 'n Shake by calling +1 (877) 785-6745 phone number Click down if you have unsuccessfully reached Steak 'n Shake by calling +1 (877) 785-6745 phone number 0 0 users reported that they have UNsuccessfully reached Steak 'n Shake by calling +1 (877) 785-6745 phone number
  3. Steak 'n Shake emails
  4. Steak 'n Shake address
    107 S Pennsylvania Street, Suite 400, Indianapolis, Michigan, 46204, United States
  5. Steak 'n Shake social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 14, 2026
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Steak 'n Shake Category
Steak 'n Shake is ranked 37 among 57 companies in the Fast Food Chains category
#35 Auntie Anne's Auntie Anne's #36 Church's Chicken Church's Chicken #37 Steak 'n Shake Steak 'n Shake #38 SmashBurger SmashBurger #39 Boston Pizza International Boston Pizza International
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