Steak 'n Shake review: lack of milk, cookies, chili and coleslaw

I was very upset when my sister and I went in to get a milk shake and the 4 for $4.00 deal. First we had to wait to be seated for several minutes because the waitress was cleaning the tables. Then when we told her that we wanted milk shakes she told us they were out of milk. Our question was how can a place where Milk Shakes are their main thing run out of milk?

We decided to stay and order food. When we told her that we wanted the 4 for $4.00. She told us that they were out of cookies, chili and cole slaw. Both sides were the only things I wanted on the menu for this deal.

The waitess told us that she had to go wash dishes, because they were short handed.

We decided we WOULD NOT stay. We took the time to do to this restaurant, because of the milk shake and the 4 for $4.00 deal. Instead of getting the shake and food we got a big disappointment.

This happened around 3:30pm. This was a rainy day. Now, we had to find someplace else to eat and stand in another line to be seated.

The location of this Steak and Shake: Address: 4913 Dixie Hwy, Louisville, KY 40216

Thanks,
Karen Johnson
[protected]@yahoo.com
8012 Grandmeadow Lane Louisville, Kentucky 40258
[protected]