Steak 'n Shake review: complaint

June 2 2019. We arrived at 3:00 pm. When we first walked in, we stood there for a few minutes waiting to be seated. One of the girls was chatting with someone sitting at the bar stools. She finally seated us. We waited like 20 minutes before someone finally approached us with menus. Then we waited like 10 minutes for our drinks. All the girls were walking around like they didn't know what they were doing. When we finally got out order, of course it was wrong. Not to mention when we ordered one of our burgers a certain way, our waitress mumbled "oh god" under her breath. I would give you the ticket number, but never received our ticket. We never got refills either. This is the worst steak n shake i've ever been to. The waitresses are pathetic with a capital "p". Thanks