Steak 'n Shake review: Customer service short change customer, incident.

Customer gave cashier $20.00 he received food which he hand to passage then he was given receipt with $5.11 back in cash.
Cashier said your change is $5.11. Customer drove off but 5 seconds later turned around and came back after looking at the receipt which did not show amount tendered. Customer told the cashiet who manager pull the drawer and took out of sight and than drive through line was held in place, about ten cars held then the same cashier who had kept the ten dollar bill came to tell customer. Customer was then told manager was looking at camera at that time three cars left that had been waiting. The manager came to tell customer that the camera showed the cashier taking two bills out. The customer told manager he was going to call police because the cashier pocket his money. The customer proceed to turn car to park but protector cone was down and car went up on one and car proceed to slam back on wall. Customer spouse who was in the car being a heart patient was tramatized and blood pressure was rising.

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