Steak 'n Shake review: Change to ordering and receiving meals for dining in

Had dinner at the Steak n' shake in Clarksville on 5/4/21. My complaint is not about actions by any employees, they were always courteous and friendly.
My complaint is about the "new" process of ordering meals and getting meals to the table. The automated ordering process is a pain in the butt to put it plainly.
You have obvious eliminated all wait staff positions at this location. You make out your order on the computer, pay your bill and get a number. When the call your number you pick up your meal. This is the first time you interact with a person. You bus your own table.
I have always enjoyed eating at Steak ‘n Shake. Your computerized process now makes your restaurants worse than the typical fast food restaurant. If I want that type of service, I will eat at McDonalds. At least a live person takes your order and rings up your bill. At some locations such as Chick Fil-A or Dairy Queen, they deliver the meal to your table.
I seriously doubt that I will ever eat at Steak n Shake ever again
Your new process to eliminate people in the restaurant really (to put it in the vernacular), really sucks.
A really unhappy diner
Heiko Volkmann DVM MPh