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Steak 'n Shake

Steak 'n Shake review: Caustic iced tea

W
Author of the review
9:37 pm UTC

I ordered a large unsweetened iced tea. They said they could only give me a medium because that's all they left.
When I got home, took a drink, I instantly knew something was very wrong. I could taste bleach along with the tea. It made my throat sore and also upset my stomach.
It is terrible.
The restaurant is on airport road in Jackson, MI.
I tried calling both customer service numbers but all were unavailable.
My phone number is +[protected].
My name is Stephen R. Murphy

Desired outcome: Negotiable

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    107 S Pennsylvania Street, Suite 400, Indianapolis, Michigan, 46204, United States
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  6. Michael
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    Jul 27, 2026
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Steak 'n Shake Category
Steak 'n Shake is ranked 37 among 57 companies in the Fast Food Chains category