On July 3, 2019, at 6:05 we entered the Steak and Shake in Clermont, FL which was maybe half full of customers. Our order was taken pretty soon, and then it was 45 minutes and following my inquiry with the manager before we finally received some of our order. We had ordered a chilli mac, taco salad, and two kids meals (mac/cheese and a burger). Later we ordered some shakes, and again I had to inquire what happened to our order with the manager. Took forever. App to me the waitresses were very unattentive, and the kitchen staff was sending food out the drive-thru steadily, but ignoring the inside customers! Spoke with manager on way out and she gave some lame excuse about training new people, but that was clearly not happening! So recommend you do not eat at Clermont Steak and Shake unless you are having a family reunion with lots of time!