Steak 'n Shake review: horrible meat, nasty fries, waiting forever

We got there at 7:30 and waited to be seated for about 10 minutes then it took about another 45 minutes before our food and drinks were brought to us the meat was paper thin and dry as hell it was all disgusting and overall shameful that such a good place turned into a [censored] hole. The milkshakes were melted nobody came by saying how long it was gonna be and we just sat there while someone who wasn't even our waitress brought our nasty food to us didn't apologize or anything for the wait.