The complaint has been investigated and
resolved to the customer's satisfactionResolved Stauer — refund denied, false advertising
resolved to the customer's satisfaction
I ordered jewelry from this company and paid for it with my MasterCard. I returned a set of pearls which were fake and before I realized they were fake, they called with this "great offer". I would get another set of pearls and 2 ruby pendants by just paying the postage. The postage was more that the whole thing was worth. Now that I have returned the pearl set for a refund, I cannot get my credit. They won't even talk to me about it and one person even said it was applied toward my previous balance. I DIDN'T EVEN HAVE A PREVIOUS BALANCE". What a rip off. Hope this will help someone from making the same mistake.