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CB Jewelry and Watches Stauer Complaints #22-41
Stauer

Stauer review: unauthorized shipment

J
Author of the review
6:25 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ring, necklace and emerald set, with 2 year replacement guarantee
Shipped to my address given above without any authorization or action by me. Bill of $353.40 charged to my master card which stauer retained without my knowledge or permission from a previous and final purchase in 2009. Called their customer service and told that wait time was ten minutes; after 28 minutes on hold I decided to use email.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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