Home Banks State Bank of India [SBI] regarding education loan subsidy amount

State Bank of India [SBI]  -  regarding education loan subsidy amount

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1:51 am
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I took an education loan in the year 2014. The annual income of my family is less than 4.5 lakh and according to government policy, I should have received the subsidy amount for the loan time period.
I received the subsidy amount only for two years in my account while the time period of my loan is four years.
As I did not receive the amount for the loan time period I will have to pay a much higher amount. I even reached out to the concerned branch but didn't receive any response from them.
Request you to please address this issue at the earliest.
Please find below the required details:
Name: Somya Saxena
Account no: [protected]
Loan number: [protected]

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State Bank of India [SBI] contacts

(added by reviewer)
State Bank Bhavan, 16th Floor, Madam Cama Road, India