the squaretrade does not respect your customers
I bought a dell laptop (model I14RN1818DBK I52430M) on 12/26/2011, at COMPUSA company, in Orlando, Florida. I also bought a 3-year SQUARETRADE warranty because they assured me it had international coverage.
My laptop has stopped working and I got in touch with Squaretrade, through its employee Brian ([protected]@squaretrade.com) to obtain the authorization to fix my laptop in Brazil. Nevertheless, the company did not find my record, as well, they asked me to send a copy of the purchase receipt, what has been done.
After more than a week, I have yet to receive any information of the company and my laptop is still broken.
I bought a dell laptop (model I14RN1818DBK I52430M) on 12/26/2011, at COMPUSA company, in Orlando, Florida. I also bought a 3-year SQUARETRADE warranty because they assured me it had international coverage.
My laptop has stopped working and I got in touch with Squaretrade, through its employee Brian (brian@squaretrade.com) to obtain the authorization to fix my laptop in Brazil. Nevertheless, the company did not find my record, as well, they asked me to send a copy of the purchase receipt, what has been done.
After more than a week, I have yet to receive any information of the company and my laptop is still broken.
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I am not getting any help with my warranty TV . I purchased a extended warranty through Square trade. I have called they give me the run around. They keep saying Amazon handles the TV issues and transfer me to amazon. Amazon says that square trade is responsible for fixing or replacing the TV. No one seems to know what to do.
I have tried to call and cancel my coverage for our cell phones. We use AT&T and we got it through Sams club
Called7 times
Can not get it canceled
Number I am calling is [protected]
Cancel my coverage
Alice Nunes and Regis Young
Filed the claim for broken lawn mower and approved the claim of $370.81 on 11-01-23(claim$[protected]) attempt to call 3 times to receive the E-gift card already but not successful yet