Menu
Write a review
File a complaint
The Zebra Profile

The Zebra

www.thezebra.com

Learn how the rating is calculated

2.2 6 Reviews 14 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

The Zebra Reviews 6

ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

The Zebra Zebra Rocks

I couldn't have been more excited about going into The Zebra for my car insurance! I had seen the commercials so many times and didn't give it much thought until my insurance came up for renewal and I had to make a change and how much more I had to pay.
The agent with Zebra was very easy going and very helpful. I can't believe how much I'm saving a month(150.00) by going to The Zebra. I immediately changed and the process was very easy.
Thank you Zebra!

Read full review of The Zebra
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

The Zebra A very pleasant experience

I've been searching for a new insurance provider for a while and was disappointed by the quotes I had received from other companies. I tried out Zebra and Blake Trew was extremely helpful, professional, and patient with me. He answered all of the many questions I had, always with a joyful demeanor, and left me feeling confident in my insurance choices. If I ever need to switch my policy in the future I will be sure to return to the Zebra based off of my experience.

Read full review of The Zebra
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

The Zebra Just Great

I have nothing else to say but GREAT, GREAT, GREAT! Zebra saved me around 1900. 00 on a 6month policy. I will never go anywhere else but Zebra. The Rep was wonderful he made sure to get me the best and cheapest full coverage possible. I have no complaint what so ever. Keep up the good work yall AWESOME. A VERY BIG THANK YOU SO MUCH! I will be calling to have another policy switched to Zebra. Guys I'm telling you this is a GREAT company try it you will not regret it!

Read full review of The Zebra
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

The Zebra Saved me almost 75% of what I was paying before

After Progressive raised my rates to an unaffordable amount, The Zebra gave me a quote that was a third the price. When I called to complete my purchase, the rate was $30 less than the quoted price, and I am happy to say that they've got a customer for life. Thank you so much for saving me money and providing the same, if not BETTER, insurance than Progressive. The negative reviews are more than likely people who failed to do research or have poor driving records. I'm more than happy with the switch! Thank you!

Read full review of The Zebra
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

The Zebra Great Service

After filling out a few details I was given an estimate and a number to call based on my preferred selection of quotes. The first two selected company's quoted didn't pan out, but the 3rd one did, as they say 3rd time is a charm. I was connected with Ian Van Hoose my insurance, and he worked brilliantly at getting me the perfect policy to fit my needs. It was like talking to an old friend as he skilfully guided through the labyrinth insurance nuances to find the perfect policy, making it the easiest part of my car buying experience. Well done Zebra!

Read full review of The Zebra
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

The Zebra Best choice for me and anybody looking for variety and choice

I had called a couple of local agencies trying to get auto insurance and wasn't presented a whole lot of options, was told a Progressive policy for $110 a month (liability only) was the best option I had but Progressive wouldn't accept my bank/payment, then they tried to have me set it up on my daughter's account because they (Progressive) liked her bank. WTH? I looked up Zebra, was given quite a variety of choices and companies and found a policy covering the same basic liability for more than $30 cheaper a month. I will recommend your company to anybody looking to actually get a good deal. Thanks, Zebra!

Read full review of The Zebra
Hide full review

The Zebra Complaints 14

ComplaintsBoard
A
1:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Zebra The estimated rates are way off from what you'll get

After providing the zebra with my info, I got what seemed to be some realistic estimates. I suspected that the final quote from the insurance companies would be a few dollars different, but that's not what happened. Instead what I learnt from the two insurance companies were surprising.

First was Liberty Mutual - on the zebra their estimate was $104 and when I called I was quoted $204 per month. The only good thing with Liberty Mutual was that they said that after 60 or 90 days they remove my information from their system. Also I could contact them for a link to have my info action removed.

Them there was Geico. For whatever reason they were the only company for which I received a conformation code. When I called the rep was somewhat obnoxious and not very willing to help. He did not like that I was uncomfortable providing him with my info and when I asked for the estimate, he insisted that I had to give him all my info. He said something to the effect that they need my info so they can bill me accordingly, to which I said, I'm shopping around and just need an estimate. He seemed to be confused by my process when he said, "then why would you call us if you are not ready to purchase insurance?" He also told me that Geico provides the Zebra with fake estimates. Which made me disappointed because he was tiring to make me feel bad that I did not want to give him all my info (e.g. My house number and full name).
I think I was unlucky with this rep because I called both companies back and the second is around I got a better rep from Geico. Unfortunately Geico claimed they done keep your data but this rep was able to pull-up information about me from 2012.

All this to say that the Zebra seems to be providing estimates that are not even remotely close to what the insurance companies actually quote.

Read full review of The Zebra
Hide full review
ComplaintsBoard
F
7:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Zebra Shady Business: My Disappointing Experience with The Zebra's Car Insurance Quotes

I gotta say, I was pretty disappointed with my experience with The Zebra. I was just trying to get some quotes for car insurance, and at first, everything seemed pretty straightforward. They asked me some basic questions about my car and driving history, which I expected. But then things started to get a little weird.

Out of nowhere, they started asking me about my credit score and how many years I went to college. I mean, what does any of that have to do with car insurance? I've been insured for years, and no one has ever asked me such odd questions before. It felt like they were trying to use my personal information to jack up the price of my insurance.

Look, I get that insurance companies need to make money, but this just felt shady to me. If you're going to charge me based on how long I've been in college, I don't want to do business with you. Sorry, Zebra, but you're just not for me.

Read full review of The Zebra
Hide full review
ComplaintsBoard
M
7:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Zebra The Zebra Review: Easy to Navigate, But Disappointing Quotes

So, I decided to give The Zebra a try. I was hoping to find a better deal on my auto insurance. The website was easy to navigate and I was able to quickly enter my information. However, the quotes I received were not much better than what I had already found. In fact, some of them were even higher!

I was disappointed and frustrated. I had read so many great reviews about The Zebra, but my experience was not the same. I wondered if the reviews were genuine or if they were just paid for by the company.

Despite my disappointment, I will say that the website itself was easy to use. The layout was simple and straightforward. However, the quotes I received were not what I was hoping for.

Overall, I would say that The Zebra is worth a try if you are looking for auto insurance. However, don't expect to find a miracle deal. You may end up with the same or even higher rates than what you already have.

Read full review of The Zebra
Hide full review

Is The Zebra Legit?

The Zebra earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds The Zebra to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, The Zebra is known for their high standards and safety. If you're thinking about dealing with The Zebra, it's wise to check how they handle complaints.

The Zebra has received 6 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Thezebra.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Thezebra.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for The Zebra have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up The Zebra and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While The Zebra has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 14 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

The Zebra The Zebra Review: Not a One-Stop-Shop for Car Insurance Quotes

but I was sorely disappointed. The Zebra claimed to be a one-stop-shop for car insurance rates, but it fell short of that promise.

When I first landed on the website, it seemed user-friendly and easy to navigate. I appreciated the simple design and straightforward instructions. But as I entered all of my personal information, I was disappointed to find that it only generated one quote for me. The other companies listed on the site apparently didn't have quotes readily available.

One thing that bothered me was the button that said "quote ready" next to some of the insurance companies. It was misleading and frustrating to click on that button only to find out that there was no actual quote available. If there's nothing to view, don't advertise that there is.

Overall, I found no value in using The Zebra. It was a waste of my time and energy. I could have just gone to each individual insurance company's website and gotten the same results. The whole point of using a site like The Zebra is to save time and effort, but it failed to deliver.

In conclusion, I would not recommend The Zebra as a reliable resource for car insurance quotes. It's better to just do your own research and get quotes directly from the insurance companies themselves.

Read full review of The Zebra
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

The Zebra Disappointing Experience with The Zebra: Only One Quote Received, Not in Specified Limits

I decided to give The Zebra a try and I must say, I was a bit disappointed. I went through the entire process of adding my vehicles to the system, hoping to receive multiple quotes. However, I only received one quote, which was not even from the liability limits I specified. This left me feeling disappointed and frustrated.

Despite adding all my vehicles to the system, I was forced to go to other websites in hopes of getting a better quote. It seemed like my time was wasted, and I was not getting the proper service that I was expecting from The Zebra.

Furthermore, I am concerned that I may now receive multiple emails from them, which is something I was not looking forward to. Overall, I would say that my experience with The Zebra was rather worthless and unhelpful.

Going forward, I would not recommend The Zebra to anyone who is looking for a reliable and efficient insurance quote service. I feel like their system was not user-friendly, and I did not get the service I deserved.

Read full review of The Zebra
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

The Zebra Disappointing Experience with The Zebra: No Quotes, No Agents, No Help

So, I went on The Zebra to get some quotes for my cars and drivers. I filled out the online form for 'bout 4 cars and 4 drivers. I did that for 'bout 15 minutes but sadly, no quotes were given for any level of coverage. I gave the Zebra a call and they sounded real surprised when I told 'em what happened. They said they could transfer me to a licensed agent but when I was waitin' for 'bout 5 minutes they said no agents were available. They then offered to send me to their back-up provider but I said no thanks! I was so disappinted by 'em! It was such a waste of my precious time!

Read full review of The Zebra
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

The Zebra The Zebra Review: A Disappointing Referral System Selling Your Info to Insurance Agents

The Zebra is just a referral system that collects all your personal information before selling your contact information to cold-calling insurance agents. Unfortunately, you won't be able to receive any comparison pricing through this website. This is a real shame since it could save you so much time and effort. Instead, what you'll get is a bunch of bad insurance agents who will hound you with calls and never leave you alone. It's a regrettable experience that you'll want to avoid at all costs.

However, some users have had success with The Zebra by submitting fake information and seeing the results. This can give you an idea of what the site has to offer and helps confirm what others have said about the site. It's a shame that such a site exists because it seems like an easy and efficient way to compare insurance rates, but it's ultimately not up to the task. We recommend avoiding this site and finding other, more reliable options for insurance comparisons.

Read full review of The Zebra
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

The Zebra The Zebra: A Frustrating Car Insurance Quote Experience

The Zebra is one of those websites that tries to offer you car insurance quotes, but to get them you have to go through a bunch of questions. Like seriously, it took me like 20 minutes of answering questions before they gave me any quotes. And then when they finally did, they only gave me five options to choose from. I mean come on, how am I supposed to know if there's a better deal out there with only five choices?

But the worst part is when you actually click on one of the quotes they give you. Then they make you answer all the same dumb questions all over again, like they didn't already get all that information from you. And then at the end, they ask for your social security number. Like seriously, do they really need that to give me a quote? I'm pretty sure they just want to run my credit or something.

So basically, if you're okay with potentially losing points from your credit score, then go ahead and use The Zebra. But if you value your credit score, find another website to get your car insurance quotes from.

Read full review of The Zebra
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

The Zebra Lengthy process and frustrating experience with The Zebra's insurance options comparison tool

I tried out The Zebra website for potential insurance options and had to go through a lengthy process of answering questions and inputting driver information for myself and two additional household members. After completing these steps, the website took some time to "think" and came back with three options: Progressive, AAA, and Allstate. However, since I already had Progressive insurance, the "Get Quote" button next to that option was pointless. I decided to try AAA and clicked on the "Get Quote" button with the assumption that my previously entered information would carry over. Unfortunately, that was not the case and I had to start from square one again. This was a frustrating experience, as I had already invested a significant amount of time and effort into filling out the required information. Despite my disappointment with this aspect, it's worth noting that The Zebra website does seem to offer a range of insurance options for comparison and could potentially be a useful tool for those searching for insurance.

Read full review of The Zebra
Hide full review
ComplaintsBoard
V
Verified customer This complaint was posted by a verified customer. Learn more

The Zebra My Review of The Zebra: Not Streamlined and Not Worth Your Time or Money

So, I gave The Zebra a whirl to get a bunch of quotes for car insurance. To be honest, it wasn't the most streamlined experience. I punched in all my details, hoping to receive a load of affordable insurance options. Lo and behold, that was not the case. I didn't even find all the insurance companies in the mix, and the quotes I did receive weren't anything to write home about.

Here's the kicker. Once I did get some quotes, I had to take the extra step of clicking through to the insurance company's website to start the process AGAIN. It felt like I was spinning my wheels and that I had wasted my precious time.

Thankfully, I know a thing or two about insurance companies, so I ended up calling a few directly. To my surprise, I got much better quotes than what The Zebra had provided. So, all in all, The Zebra didn't really come through for me.

If you're thinking about using their services, just know that it may not save you any time or money. It could be a better bet to do some investigating on your own. But, hey, your mileage may vary.

Read full review of The Zebra
Hide full review
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

The Zebra Beware: The Zebra for insurance quotes leads to unwanted spam!

The Zebra is a website that advertises insurance quotes compared to others. However, it is not recommended to use this site as it requires personal information. Although it is expected to obtain solicitations after providing your personal information, the site claims to not provide your information to third parties. But that is not true! I started receiving unsolicited emails from insurance companies instantly upon using the Zebra.

Additionally, the site's policy on spam is misleading, as it promises to not send any spam emails or make any annoying calls. But that's nothing but a big fat lie. The Zebra should be ashamed of themselves for not being honest with their users.

Overall, I would not recommend The Zebra to anyone looking for insurance quotes. It's a waste of time and ultimately leads to spam emails and phone calls. It's better to do your own research and find a reputable insurance company that respects your privacy.

Read full review of The Zebra
Hide full review
ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

The Zebra The Zebra falls short in saving time with tedious quote process

The Zebra is an online platform that claims to save you time by comparing multiple companies at once, but in reality, it falls short. Instead of providing you with a quote, it offers a list of companies that they think would offer the best prices. However, this is not the end of the process. To get the actual dollar amount, you have to re-enter all the same information into each individual company's website. This is frustrating and requires you to redundantly enter the same information five or six times.

Overall, The Zebra might seem like a promising site, but it doesn't live up to its promises. Other sites can provide you with an estimated dollar amount without requiring you to go through this tedious process. Save your time and skip The Zebra.

Read full review of The Zebra
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

The Zebra Avoid The Zebra for Insurance: Terrible Customer Service and Partners with Worst Insurers

The Zebra is not a recommended insurance provider. They work with some of the worst insurance companies, such as the unique car insurance which I got stuck with. My experience with them was horrendous. When I decided to cancel my policy, they lied to me and assured me everything was solved, but they didn't cancel my policy. When they attempted to take another payment out of my account, I was fortunate that I had recently got a new debit card, so the payment was declined.

The Zebra's customer service is terrible, they have no manners and are quite rude. I wholeheartedly suggest staying far away from them. Instead, I went ahead and decided to seek out State Farm. They have a lower price and deductible, plus their customer service is outstanding, unlike The Zebra's.

Read full review of The Zebra
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

The Zebra The Zebra Review: Good Rates But Beware of Self-Service Accounts and Lack of Customer Support

I recently tried out The Zebra and gotta say, my first experience wasn't not too shabby. I was hooked up with MetLife, and the rates were actually pretty decent. However, there was one BIG thing that they didn't exactly make clear to me when I signed up. Apparently, I would be getting a "self-service online account," basically meaning I wouldn't have actual people to talk to when I wanted to make a claim or ask a question about my policy.

It was all fine and dandy until I actually needed to use the service. Turns out, I couldn't get any help when I needed it most. I had to call a completely new number for my home insurance and couldn't even access my account or documents when the website was on the fritz.

What's worse is that MetLife jacked up my rates multiple times without giving me any heads up. It seemed like they were just tryna nickel and dime me without actually providing good service or communication. In the end, I finally cut ties with MetLife and switched to Mercury.

All in all, The Zebra might seem like a good option at first, but it's important to keep in mind their sneaky "self-service online account" situation and the lack of actual customer support. It's best to avoid this website unless you're willing to take the risk.

Read full review of The Zebra
Hide full review

Overview of The Zebra complaint handling

The Zebra reviews first appeared on Complaints Board on May 6, 2023. The latest review Zebra Rocks was posted on Mar 22, 2024. The Zebra has an average consumer rating of 1 stars from 20 reviews. The Zebra has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
The Zebra Category
The Zebra is ranked 34 among 460 companies in the Insurance Services category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.