SportsDirect.com

I'm currently having problems with Sports Direct too and I am determined not to let this drop.
Is everyone who has problems aware of the help that the Office of Fair Trading can offer ? Telephone [protected]
Dont put up with it!

Have a similar problem:
I've placed my order 04.03.2013 and according to the tracking system was delivered to Riga, Latvia 12.03.2013 (pretty fast by the way). But thanks to DHL Latvia my wife received this package 27.03.2013 after my mailing with the sportsdirect and DHL. On my 3 e-mails sportsdirect didn't respond at all! DHL was sure what they didn't receive for me any package. But finally my wife received. She opened package and was very shocked! Instead of few t-shirts and short inside the package was one pair of thermal pants, shirt and cup! Now, I must send back items which I didn't order at all at my own expenses! As I understood, sportsdirect not going to cover their mistake. They call it: exchange of items! I can not understand: what kind of exchange could be in such case if I still don't receive my original order. I can understand wrong sizing etc., but in my case not even single item match my order! Communication with the sportsdirect is very poor. Looks like they simple ignore me...

this place is a joke ... when returning a football that within 20 mins had burst its stitches after been blown up by incompetent sports direct staff whom had assured me they were extensively trained in blowing up balls (yawn) i was told i was a liar and theif after spending hundreds of pounds on various other sports gear during the year... i've been around sports gear all my life .. andsome of the claims made by theKINGS LYNN staff were outrageous ! i will not be spending a penny in this store again.. how these people whom have no sporting knowledge get jobs in a sports warehouse is beyond me.. JJB are looking evermore attractive - my advice stay away from this store - you've been warned ;)

i have had the same today with some kangol boots not big enough round the calf and they couldnt exchange because the boot size was ok it was the width of the calf and i had my receipt and under the 1979 act these goods where not fit for purpose so there for i should of had a refund instead i was forced to have a gift card and i wouldnt want to shop there again. this was the Lichfield store. so boy cot it so that the rude disgusting worm of a manager is out of a job for next year.

My item SD40000128321789 wad due 26th October and i still haven't got it

The Customer service team, Jake in particular, is horrendous. I asked for my case to be escalated, and he would not allow it. They have my money, nearly two weeks, no product sent, no one dealing with it! Disgusting.

SD40000062119434 Still waiting on my order placed on the 17th dec, Christmas ruined due to no delivery, where is my delivery or refund I have contacted you more the 8 times now and no reply, absolutely terrible service and worse at this time of year .

He is rude with his staff all the time . Even if you follow all the procedure to informyou are not going to be in for your shift and he still expect you to come in . Most of the employes leaving staff because of him

Visited your store in Cwmbran today. Rude arrogant staff who honestly look like they would rather be anywhere else in the World. So bad in fact I have reported the incident to Trading Standards today for investigation!

Dear Sirs/Madam
Telephone line always busy - morning noon and night
Emails never answered
Goods ordered never delivered

Store manager in sport direct are bunch of f*****s I was going for swap the store manager was at the front of store he ask me what em I was doing was it bought from here we I only bought it few days back, felt like I was treated like criminal, I had my women with I really wanted to hit him bad it's the store up in Greenwich

I am writing to complain about the Store Manager in Watford who refused to give me a Credit Note or a refund for a Pair of Damaged [protected] Lonsdale Kendal Trainers purchased 2 weeks ago
They have only been warn 4 times and the soles are breaking off and damge to to stitching above
The store Manager refused to give his name but gave me 171537 as his reference.
The Area Manager had just gone out for half hour and the Manager refused for me to wait and told me to contact you then with the centre Security asked me to leave the store.
I even experienced abuse from his Assistant Manager to my concerns.
I only managed to find a number after seeing information on complaints an 0845 number which cost to much for me to be left on hold..I have emaile them 3 times and no response

i shop in this particular store alot and have never had any problems..
i have returned items faulty and new and the manager has been very helpful.
customers do talk abruptly towards staff.
this complaint to me is petty.
you must lead such a boring life.

i think you should ask before you buy and maybe get a hearing aid and stop been sad a posting this on here