Sports Directreturning nike mecurial boots

K
This review was posted by
a verified customer
Verified customer
Review updated:

i was returning my sons nike mecurial football boots, after watching watchdog and was informed that you could return them to a nike store or the store you bought them from to recieve a refund, so i went to the store i bought them from sports direct kingswood in hull was told by the manager i could not have a refund i had heard the watchdog programe wrong, furious he reduced me to swear which i apologised for, he told me to go home and listen to the programme again and go back and apologise to him i am absolutley disguisted i have rang nike and emailed watchdog, i will never shop there again .

Responses

  • An
    anon Dec 04, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i think you should ask before you buy and maybe get a hearing aid and stop been sad a posting this on here

    0 Votes
  • An
    anon Dec 05, 2008

    i shop in this particular store alot and have never had any problems..
    i have returned items faulty and new and the manager has been very helpful.
    customers do talk abruptly towards staff.
    this complaint to me is petty.
    you must lead such a boring life.

    0 Votes
  • Ro
    Robert.W Oct 06, 2011

    I am writing to complain about the Store Manager in Watford who refused to give me a Credit Note or a refund for a Pair of Damaged [protected] Lonsdale Kendal Trainers purchased 2 weeks ago
    They have only been warn 4 times and the soles are breaking off and damge to to stitching above
    The store Manager refused to give his name but gave me 171537 as his reference.
    The Area Manager had just gone out for half hour and the Manager refused for me to wait and told me to contact you then with the centre Security asked me to leave the store.
    I even experienced abuse from his Assistant Manager to my concerns.
    I only managed to find a number after seeing information on complaints an 0845 number which cost to much for me to be left on hold..I have emaile them 3 times and no response

    0 Votes
  • Sh
    Shuga May 21, 2014

    Store manager in sport direct are bunch of [censored]s I was going for swap the store manager was at the front of store he ask me what em I was doing was it bought from here we I only bought it few days back, felt like I was treated like criminal, I had my women with I really wanted to hit him bad it's the store up in Greenwich

    0 Votes
  • Ai
    Aidan Hill Sep 04, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Dear Sirs/Madam
    Telephone line always busy - morning noon and night
    Emails never answered
    Goods ordered never delivered

    0 Votes
  • St
    Stephanie Craufurd Nov 13, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Visited your store in Cwmbran today. Rude arrogant staff who honestly look like they would rather be anywhere else in the World. So bad in fact I have reported the incident to Trading Standards today for investigation!

    0 Votes
  • Al
    Alizhe Nov 13, 2018

    He is rude with his staff all the time . Even if you follow all the procedure to informyou are not going to be in for your shift and he still expect you to come in . Most of the employes leaving staff because of him

    0 Votes
  • Lo
    Lorraine ham Jan 04, 2020
    This comment was posted by
    a verified customer
    Verified customer

    SD40000062119434 Still waiting on my order placed on the 17th dec, Christmas ruined due to no delivery, where is my delivery or refund I have contacted you more the 8 times now and no reply, absolutely terrible service and worse at this time of year .

    0 Votes

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