CB Automotive Financing and Insurance Toyota Complaints #1122-1141

Toyota review: company with holds funds from employees

1 comment

Unknown of Dallas, US

Mar 29, 2009 12:02 am UTC

Resolved

This Dealership STEALS! not only from its customers but also from its employees. I'm a former employee at sport city toyota and was on more than one occasion taken advantage of by management. Our pay plan was 25% of what the front would make and 10% of what the back would make and our minimum comission of 100.00 no matter what a car deal made. However, when we made money on a car deal that would exceed the limit of 100.00 they found every excuse not to pay us our comission. They also force the employees to buy a uniform (shirts, pants, shoes etc...) at a premium to make money for the GM because anything over the price they paid for the items goes to GM of the dealership. Oh and by the way if your a customer at this dealership you should know that management and some sales people use terms like ROACHES, RATS, MICE, MOUCHES and other very derogatory terms to describe you. Most of the Saturday meetings are held to find ways to get the most money out of you the customer no matter what lies they have to use. Bottom Line I've worked at other car dealerships and I must say this was the worst working experience I've ever had.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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Stick Bogart

4 comments

Stick Bogart of US

Jun 25, 2009 5:39 pm UTC

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Toyota phone numbers

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customerservice@toyota.com

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