Got rid of thier equipment which each one of their technicans say is crap.
Bought my own router and booster. Fixed the problem for a few months.
But Specturm and their way out of date equipment has only gotten worse over the three plus years Ive been here.
Have not a SINGLE (yes I DID say single) football game in 40 months from start to finish without losing the signal.
And in the last month or two I have not gone through a SINGLE (and yes, I said single here as well) night of surfing the net without losing the internet.
Stay the hell away from Spectrum!
Recommendation: Beware of starting your internet / tv service with Spectrum. You're in for disappointment with a capital D.