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Sonic Electronix

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Sonic Electronix reviews first appeared on Complaints Board on Apr 4, 2008. The latest review service was posted on May 13, 2019. The latest complaint band aid with blood in sandwich was resolved on Sep 16, 2013. Sonic Electronix has an average consumer rating of 3 stars from 29 reviews. Sonic Electronix has resolved 11 complaints.

Sonic Electronix Customer Service Contacts

+1 661 257 9993 (Customer Service)
10645 Freeport Dr.
Louisville, Kentucky
United States - 40258
Mon10:00 AM - 9:00 PM
Tue10:00 AM - 9:00 PM
Wed10:00 AM - 9:00 PM
Thu10:00 AM - 9:00 PM
Fri10:00 AM - 9:00 PM
SatClosed
SunClosed

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Sonic Electronix Complaints & Reviews, Page 2

The complaint has been investigated and
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Sonic - Tupelo, MS North Gloster — Stealing and Overcharging

Over the past two months, I visited the same Sonic 8 times. I've ordered Blasts and have been...

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Sonic Electronix — Fraud and scam

Do not use this company. SonicElectronix is a scam. I was sold a Jensen unit that used and not new. After...

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resolved to the customer's satisfaction
Resolved
Silver Sonic XL — scams

I bought 2 Silver Sonic XL for my husband who is only 42 It don't work. Totally crap. Then I noticed...

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resolved to the customer's satisfaction
Resolved
Sonic CamerasUnsatisfactory rating with Better Businness Bureau

Do NOT oder from this company! Their prices are low only to hook you into providing payment information. This company is rude, intimidating, and unprofessional. I ordered the Rebel XSi and received an email to call to confirm the order. After taking my security code from the credit card, the saleman pushed additional products, was sarcastic and rude when I asked questions, and refused to give me his name or pass me off to the owner of the company. He wouldn't hold the order or cancel it without charging a restocking fee, even though the camera had not yet been prepared for shipping. He continued to pressure me into buying products with which I was not familiar. During the second phonecall I made to try to talk to another individual, the same man hung up on me. I submitted a complaint to the BBB. You can visit the New York BBB website to read about all the complaints this company has received.

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    The complaint has been investigated and
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    Sonic CameraTerrible company

    First, look at Better Business Web site and then look at the 'RipOFF' web site below which is full of complaints on Sonic Camera: http://www.yelp.com/biz/sonic-cameras-new-york

    Never, ever, ever, order anything from this company. They advertise incredibly low camera prices and then invariably refuse to sell what you've ordered online. They use extreme 'bait and switch' tactics to try to sell a different brand at an inflated price. They tried to tell me that Canon 'L' lenses (professional grade) had distorted glass, a plastic housing and broke frequently and that a Sigma Lens was the only one that had a metal housing. I insisted I wanted what I ordered (Canon lens) and was told it was out of stock. I said I can wait a few weeks. I was told it would be 6 months before another would arrive and that the price would double by then and that it would cost $50 for a lens hood (they come in the Canon box for free). Terrible CROOKS and LIARS that should be jailed.

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      3 Responses
      • Sa
        Sam Apr 13, 2009

        I ordered a Nikon D60 online. After I entered my info, the screen would say, cart empty. I called and was asked for the 3 digit code. No problem. Then I was told I needed to order a battery for $149.

        The camera doesn't come with a battery? He said, "No" and pushed me to buy one. I explained that would bring the price higher than I could buy the same thing at Best Buy for the same price. He said, "No you can't. I'm a wholesaler. He's a hole something, alright. I told him to cancel the order.

        0 Votes
      • Wi
        will Feb 24, 2009

        You are lucky you ACTUALLY received something. I ordered twice and was scammed twice and have nothing to show for it!!!

        0 Votes
      • Valerie Oct 20, 2008

        I ordered the HDR-sr12, Sony Camcorder from this company. I asked a two -day delivery, it came on time, two days, However after looking at my billing statement. I noticed they actually charged me $115.92 for over night. After speaking to the supposed owner (Kevin Glass) He refused to set my account right. It seems to me this is how Kevin Glass makes his margins. Rip-OFF ? I don't know another word for it.

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      Sonic CamerasBait and Switch

      As other posters have mentioned, this company runs a blatantly illegal bait and switch operation. Received a "confirmation call" a few days before Christmas and was told a Nikon D40 I purchased "did not come with a battery and not buying an extra battery would be a serious mistake". Sounded like garbage, but was told the camera would not be shipped without an additional battery. I agreed under protest, thinking I would later return the extra battery. As it turns out of course, the camera did come with a battery, and we were lied to as expected. Furthermore, an enclosed invoice contained no phone and no reference to "Mark" who sold the camera. Call inquiries to complain have resulted in hang ups after some weak attempts at intimidation (we told the person onthe phone point blank we would contact the Astoria, NY police and report fraud/theft.. which backed them off). To boot, the device they sent me is licensed for sale abroad and we suspect the camera is a knockoff. We will be filing a formal complaint with the NY district attorney's office, as well as canceling the credit card charge and changing our credit card number. We have no doubt these thugs would try to recharge us after a dispute.

      In short, do not do business with these people. They will likely be charged with criminal conduct soon enough.

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        2 Responses
        • St
          stevemc Feb 24, 2009

          Wow - I'm sure glad I found this site. I was getting ready to order a Nikon camera kit from these guys this afternoon. Needless to say, I'm looking locally now. Thanks for the heads up!

          0 Votes
        • Su
          sunfire44 Dec 16, 2008

          I bought a Digital Rebel XTI for $289.
          Then received "the" email stating they wanted to confirm the order.
          I waited, after being suprised and Googled the site and was shocked.
          A couple days later got a phone call from them stating to call and speak to Mark [protected] x224 to confirm the order. I called and he asked for the last 3 digits of the card and to confirm the shipping address. He then stated the are out of stock and it is discontinued. He then tried to push the XS at more money.
          This is the clasic bait and switch crap scam!
          Sonic Sucks!

          0 Votes

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        Sonic CameraUnauthorized charges

        I recently order a Nikon Camera and lenses online from Sonic. After not receiving a confirmation email, I called the company. They asked for the CCD from my Credit card (which was reasonable). Then they went into their sales mode. They wanted me to pay $135 for the EN-EL3e that would normally be packaged with it from Nikon (retail is about $40). Then they wanted me to buy memory (2GB for $80) and an extended warranty. I declined. They completed the order (or so I thought).

        A couple of hours later, I received an email stating that my order was canceled due the item being out of stock but that they would contact me when stock came in if I wanted to reinstate my order. I suspect that since I did not purchase all of their add-ons that they canceled my order. I say that because the camera still showed available on-line. I ended up buying my camera from a more reputable source (at a much higher price).

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          1 Response
          • Valerie Oct 21, 2008

            Don't do business with them... PERIOD! After you try to clarify your order because they send you some b-s email saying to call then...you get transferred to (lack-o) management named Bruce... hang up quick before the insults start and he starts saying f-you and f-that... tells you have no idea what you are talking about ect. I told him my wife is a professional photographer (which she is..) and I was buying her this lens for a birthday present - and he said: 'Your wife is f-ing stupid and has no idea what she wants...' Customer service - WOW!

            0 Votes

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          Sonic Camera — Fraud

          12/08/2008 around 4:00 California time called Sonic Camera 3505 Quentin Road, Brooklyn, NY 11234 Their phone...

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          Sonic Cameras — Scam and thieve!

          These people are total scams!! I bought a Canon 70-200mm f/2.8 IS lens on April 2, 2008 for $1, 199 with my...

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