The complaint has been investigated and
resolved to the customer's satisfactionResolved Sonic Electronix — Fraud and scam
resolved to the customer's satisfaction
Do not use this company. SonicElectronix is a scam. I was sold a Jensen unit that used and not new. After installing the product we noticed scratches and the remote as not working. After inspecting the box carefully a disclaimer on the box stating this is unit was opened and not used for Sonic Electronix to use as a display model for there website. When I purchased this product I was told it was brand new. If a product is opened and tampered with that is considered open box. After contact Sonic Electronix and being told that I would be getting a discount or a free steering wheel control I never got a call back. I was constantly told that a manager would call me and this never happened. I have submitted numerous tickets to there RMA department without any luck. Here is a fair warning when prices are cheap there is a reason why its cheap. Alot of companies out there are selling refurbished or used equipment as new. And http://www.sonicelectronix.com/ is one of them. Because I have already spent over 250.00 installing this unit I am pretty much stuck with a stratched unit and a remote that doesn't work. I suggest you search "sonic electronix scam" and you will see alot of bad reviews about this company. I believe all the good reviews were written by the staff at Sonix Electronix. If you end up having a problem with this company they will never return your call. Save yourself the headache and buy from a reputable dealer! THIS COMPANY IS WORTHLESS!!!