SUBMIT A COMPLAINT

Car Toys Complaints & Reviews

Car Toys — bad service

Visited earlier in the day to check some prices. Said I would come back before closing and was told they closed at 8pm. Got there at 7:20 PM to get a new stereo with bluetooth because it's an absolute must for my work. Doors and gates were locked with no one in sight. Online it say...

Cars, Parts & Vehicles  · Oct 22, 2019

Car Toys — intoxalock (this store as a service center)

This store is my assigned location for my INTOXALOCK ( interlock device ) for routine issues and service. On October 5 I came to have the device calibrated . They switched out my hand held for no reason and didn't even inform me. Up until that day I had no problems. Since that service on...

Cars, Parts & Vehicles  · Oct 16, 2019

Car Toys — auto detailing

My daughter bought me a auto detailing interior package for $99.00 for mother's day. I went on May 24, 2019 to get my jeep detailed. I was supposed to pick it up in 3 hours but I couldn't pick it up than but I picked it up right before car toys closed. They gave me my keys and I left. No...

Cars, Parts & Vehicles  · Jun 03, 2019

Car Toys — stereo with rear cam/ dvd player

My husband and I purchased a stereo system ($1200) in 2015. From day one we were having problems. The map NEVER worked properly and other problems. I went back to the store multiple times and they'd mess with the map and camera and say they fixed it but it wouldn't be. Yesterday, I wa...

Cars, Parts & Vehicles  · Apr 15, 2019

Car Toys — messed up wiring and noise, resulting in loss of profit on my end.

Hello, and Merry Christmas. I have done business with the Ft. Collins Car Toys. The system I have recieved is great, however, the technician that worked on my car has done something to my wires to, resulting in a contant beeping as if the door is open (but it's not), and my dome light...

Fort Collins Entertainment  · Dec 25, 2018

Car Toys — service of october 16, 2018 salem, oregon on lancaster dr

10-16-18 complaint of poor service In December 2017, my Wife purchased a Kenwood Stereo for my S-10. I was unable to get the vehicle into Salem, Oregon Store. On October 16, 2018 I was able to get the vehicle into the store. Prior to traveling from my home to the store I called the store to...

Cars, Parts & Vehicles  · Oct 17, 2018

Car Toys — intoxilock device

I had an Intoxilock device installed in my car and it keeps draining my battery (new). I've taken it back to Car Toys in Salem and got it going again but it continues to drain battery. I've contacted Intoxilock many times and after holding for up to 25 minutes each time, an agent comes on...

Salem Cars, Parts & Vehicles  · Oct 04, 2018

Car Toys — customer service

Monday, July 30th I visited an Aurora, Colorado Store of Car Toys, when I walk in there was a guy that walk out from the counter and asked if he could help me, I said that I would like to look at Dash Cameras, he walked over to a display and pointed out two cameras, stating that this i...

Aurora Cars, Parts & Vehicles  · Jul 31, 2018

Car Toys — pioneer car stereo

I purchased what I would consider being a higher end Pioneer car stereo in late 2015; to be installed after Christmas (Jan. 16). It recently began acting up and when I took it into the store we purchased it from, I was told that it was probably a bad radio, but they'd check. Ultimately I...

Englewood Consumer Electronics  · Jun 15, 2018

Car Toys, Inc. — car detailing

The shop that fixed my car recommended that I go to cartoys to get a full detail. It was the "ultimate detail package" . Instead I picked up my car and all that was done was vacuum. There was white marks on the seats. There was still French fries on the floor the compartment had spills on...

Federal Way Car Service Centers  · Dec 15, 2017

Car Toys, Inc. — alarm install

Invoice 11087taaohv Invoice date 11/08/17 Without naming names, I was given misinformation about my alarm install, which was scheduled for saturday 11/11/2017. I took off work, to get the alarm installed. After a thorough discussion with the salesman on 11/8/2017 about the alarm install...

Repair Services  · Nov 18, 2017

Car Toys, Inc. — radio install

I took in a radio that I had purchased at car toys issaquah to be service at car toys totem lake in Kirkland. The radio continued a restart sequence, and would not work. The service department took a look at it and said that the radio had died, and I would need another one. I had the...

kirkland Cars, Parts & Vehicles  · Jul 26, 2017

Car Toys, Inc. — car detailing service

Car Toys, Inc.We have bought a Groupon for my Wife’s Car Detailing. We dropped the car at your Store located at 12636 Totem Lake Blvd., Kirkland, WA 98034 around 10:00 am on Sunday. We were told it will be done by 5:00 pm. We never had a call from your store at 5:00 pm. When we called at 5:00 pm, we...

Kirkland Car Service Centers  · Jul 11, 2017

Car Toys, Inc. — car detailing

We bought a groupon deal for $90 that car toys stated was normally $180 value. When we arrived at the Park Meadows location they said it was $45 extra per row to shampoo or steam clean seats. Seriously???? Total scam and joke. Oh, and we paid to have the front seats clean. They look...

Lone Tree Products & Services  · Feb 26, 2017

Car Toys, Inc. — broken light switch

In latter September, I purchased a 2007 Chevrolet Tahoe intended to accommodate various HAM radio support functions I’m involved in. I installed a second battery along with the wires needed to mount a HAM radio under the back seat, but was leery about running the wires myself, as I’ve not...

Beaverton Cars, Parts & Vehicles  · Oct 07, 2015

Car Toys — poor service

My awesome husband surprised me while I was out of town with a new GPS/Navigation system and backup camera for my car. It is a Pioneer with all the bells and whistles and I would highly recommend it. A friend picked up the car for us but was not given a receipt. My husband financed on a...

Car Toys — rebates never received

We purchased two Samsung 4 cell phones from Cartoys on 12/23/2013 and they each had a $50. rebate. After sending in the required paper work we still have not seen either rebate. We bought these phones from Bianca Harris, Assistant Store Manager and customer service expert...and we have been...

Olympia Retail Stores  · May 18, 2014

Car Toys - Everett, Wa - Incompetent — installation

I had bought a used Honda, 2 dr coupe about a month ago. Rear speakers had previously been replaced and advised Car Toys of this. They checked this while I was there and agreed. I told them we wanted to replace our stock speakers with upgraded speakers in the doors. The passenger sid...

Everett Cars, Parts & Vehicles  · Apr 17, 2013

Stuart Lee Rebates/car Toys — rebate

My rebate, according to stuartleerebates.com was received on 11/05/2010 and issued on 01/20/2011? I'm sorry, but it should not take this long to receive. The response I get from the company is that I need to wait 60 days after it's been issued to contact them if it's not...

Cartoys — price match

So they advertise that they'll match any price on their website (albeit with the usual small print). I found an online retailer that was selling a Pioneer 10 inch low profile subwoofer far below the Cartoys online price. It met all the criteria...authorized dealer, blah blah. So I...

Car Toys — deceptive pricing

I bought a car alarm from Car Toys during their "no sales tax" sale. First of all the alarm I purchased was listed in the store as $449.99 installed. Wrong! I was charged $469.85. Apparently they tack on an additional $22.38 and call it a parts charge. I had a standard installation and had...

Car Toys — car alarm

We had Car Toys of Federal Way WA. install a car alarm when the car was about 3 years old and in pristine condition. We purchased the car new. We noticed the alarm system did not work properly and in addition the installers scratched the underneath of the dash board and it came apart. The...

Car Toys — installation incompetence

I work for a company who recently had a rear-view camera installed in a company vehicle for the purpose of using a monitor to see any objects that are behind you while backing out. They used a Car Toys location in Hurst, Texas near North East Mall. The monitor they had mounted to the...

Car Toys — lies, hides and takes advangate

Car Toys salesmen are nothing but "Used Car Salesman" in training. They lie, they hide and they take advantage of their customers. I purchased a $700+ stereo system from them. They had me "make an appointment" to have it installed the next day, only when I showed (on time) for my...

G. E Money And Cartoys — flim flam

We bought a stereo system from Cartoys in 2007 for around 2500.00, at the time they offered an interest free deal ...we took it. CARTOYS set up the account. We even had them add 50.00 a month to the monthly due payment to ensure the expiration date would be met far ahead of time, we even...

Car Toys Spokane WA — remote start

i purchased a remote start and was told that the install was included. i made an appointment for 9 am and was told that it would take 2-3 hours. i left for 2 hours and returned and was told that it would be about 1 more hour so i waited. after an hour was told that it would be a little...

Car Toys — damaged car

Car Toys is a dishonest, unprofessional, and sloppy operation. I brought in my BMW to have an iPod connection installed and they assured me they had the right tools to do the job. When I got my car back there were 2 large chips in my wood veneer console, where the installer had simply...

Cartoys Cell Phone Insurance — bad, slow,

dont get the insurance...thats all i got to say..i would even stay away from cartoys..theyre not looking out for their customer theyre just trying to make a sale..insurance for cell phone took me a month to get replacement..had to send mine in first..they sent me a faulty battery in the...

Car Toys — cell phone warranty

Car Toys Totem Lake Kirkland Washington is horrible! We've had nothing but problems with cell phone contracts and phones. DON'T EVER DO BUSINESS WITH THEM!!! My husband purchased a T-Mobile G-1 for me as a Christmas present and also purchased the additional 2 year replacement warranty for...

Car Toys — cell phone

I read the complaints about Car Toys but didn't believe them. I had purchased a car stereo system with no problem. Not so with cell phones. I spent 3 1/2 hours in the store getting my account established, etc. I was courteous and let the salesman move to other customers without...

Car Toys Extended Warranty — warranty for blackberry

I purchased a Blackberry Curve in August of 08 at that time I also paid $200 for the extended warranty through Car Toys. I went into the store when my phone no longer worked and was handed a phone # to call for "customer service". I called the # and was told I needed to pay them an...

Car Toys Warranty — blackberry cell phone warranty

What a ridiculous nightmare!! I got suckered into purchasing a $200 extended warranty for a new Blackberry Pearl in January 2008 (I know-very stupid). 11 months later the phone simply wouldn't take a charge. I called the warranty phone number for the CarToys warranty who told me to go...

Car Toys — never again

I purchased the Car Toys Extended Warranty for my Blackberry. There is a hole in the phone to connect a lanyard so you can hang the phone around your neck. The lanyard swung as I was closing my car door and the phone came apart. It will not snap back together, so I called their so called...

Car Toys — don't ever take your car there

I had an auto alarm installed on my vehicle I had just purchased a month prior... When the technician attempted to show me a demo on how it functioned, he hit my windshield thus causing the alarm to go off. Then he hit it again, harder this time, and cracked my windshield. Here I am trying...

Car Toys — their warranty is a nightmare

Good luck getting ANY level of customer satisfaction from Car Toys Extended Warranty! They are IMPOSSIBLE to deal with and "customer service" does not exist whatsoever! They actually made me regret leaving the repair service of Qwest!!! Now THAT'S bad! I happily purchased 4 cell phone...

Car Toys — sexual harassment

Car Toys - www.cartoys.com I was sexually harassed by a co-worker and was later that week yelled at and threatened to not contact the Human Resources department again for an issue without following the chain of command. Well, as I was told when I was highered if not comfortable with thi...