CB Vehicle Repair and Maintenance Nissan Complaints #642-661

Nissan review: they lied and scammed me ( 1 comment)

sasha201 of Fairfield, US

Jul 15, 2009 1:13 pm UTC

Resolved

Be warned Smithtown Nissan are crooks and carry out deceptive and fraudulent practices.

I went to Smithtown of Nissan on 07/12/09. It was one of the most terrible days of my life and the biggest mistake that I could have made. My husband and I walked in just as the dealership was about to close on a Sunday evening. We were approached by a sales rep Charles Murray. He lied to us from the beginning stating that the white Nissan Maxima that I wanted was the only one that they had in stock and if I didn't get it I wouldn't be able to find it again. He walked back and forth in and out of the office negotiating with the manager good deal for us. I was not at that point ready to buy a car and I told Charles I needed to think about it. This was the first time that I was going to a dealership so I don't have the experience of buying a car from a dealership.

Mr. Charles said to me if you want you can take the car home and see if you like if you don't you can bring it back. I being naive fell for this lie signed all the paper work and left with the car that night. I got home looked at the financial situation and then decided that night I was not going to keep the car. I called Smithtown Nissan as soon as they were opened the very next day and asked to speak to one the managers. I left a message for Ray who was one of the managers as no one wanted to pick up my call as Charles was not in. I kept calling as it was less than 24hrs since I left the dealership. I finally got Joe Gumban at 2:30 who told us that once we walk out we can't get our money back and we are new car owners. I freaked out as nowhere in our conversation the night before were we told by Charles Murray that we couldn't return the car. Charles kept saying that he would take care of us don’t worry trust him. He told us we could and that he was helping us out. I was so upset as I felt that I was deceived and lied to and I was honest with them and told them I don't have any experience with a dealership and I was not ready to get the car that night.
Charles made it seem that we could have the car and see if we liked it while they held our money and paper work. Well they never held our money charged everything through my credit card and the paper work that they said that they were keeping aside they said that they had FedEx it to Nissan already as sold and it was out of their hands when I called them the next day. How could they be so deceptive and carry out such fraudulent practices. I was sick to my stomach I couldn't sleep that night. I realized that we were misled none of our initial questions were answered about the maintenance agreement. They gave us nothing and brushed of with we’ll take care of everything and in the end gave us nothing and took our money. They are rip offs. Something needs to be done about their business practices. I asked to speak to another manager since Ray never called me back. I spoke to Brain who was so rude and obnoxious and made hurtful remarks are criminal and disgraceful. He said that no one held a gun to my head to sign those papers and I shouldn't have taken the car if I didn't want it. I told him that I trusted them and their word to hold everything and they lied to me.

My financial situation is not good and most likely my credit will be ruined. I'm so upset that they did this to me. These people have no conscience as to how they ruined people's lives. They are unscrupulous and they help each other con people and take their money. I trusted them and though that they were professional and would keep everything on the side until I told them the next day that I was or was not going to take the car. They said I knew exactly what I was doing and they are not looking out for my interest but their own. I hope that no one ever use them as they say whatever they need to say and pressure and force you. Don't sign anything or give them your credit card. If anyone knows what I could do please let me know my email is [protected]@email.com. I think everyone who had a bad experience and have been cheated at Smithtown Nissan should come together and report them to the authorities. There was a police officer I read who they finally refunded him he said that they are reported to the Attorney General for scamming people.

Again my email is [protected]@email.com.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments

Add a comment

raymond12345

Yonkers, US

1 comments

raymond12345 of Yonkers, US

Nov 20, 2019 6:23 am UTC

We leased a 2016 Nissan rogue and apparently they never install the correct rims. Now when it is time to turn in the vehicle the are saying we switched the rims and we owe them 1500. Now i know why the sales was so rushed. Never again they scammed my sister in law that knows nothing about car out of 1500 dollars. they took advantage of her. Scam Artist.

Nissan - problems with transfer case 137

Resolved

Nissan - Uncredited payment despite cleared check, hung up when asked why 24

Nissan - rear brake problems 22

Resolved

Nissan - poor customer service 22

Resolved

Nissan - nissan is a lemon! 20

Nissan - Pathfinder 2020 car shut down NO POWER to operate this car

Nissan - lied to when purchased warrantee

Nissan - nissan 2015 pathfinder

Nissan - rust/corrosion warranty 1

Resolved

Nissan - drivers license not returned for a month now

Resolved

View all Nissan reviews and complaints

Nissan Contacts

Nissan phone numbers

1800 035 035

Click up if you have successfully reached Nissan by calling 1800 035 035 phone number 0 0 users reported that they have successfully reached Nissan by calling 1800 035 035 phone number Click down if you have unsuccessfully reached Nissan by calling 1800 035 035 phone number 1 1 users reported that they have UNsuccessfully reached Nissan by calling 1800 035 035 phone number

Australia

8800 200 5990

Click up if you have successfully reached Nissan by calling 8800 200 5990 phone number 0 0 users reported that they have successfully reached Nissan by calling 8800 200 5990 phone number Click down if you have unsuccessfully reached Nissan by calling 8800 200 5990 phone number 0 0 users reported that they have UNsuccessfully reached Nissan by calling 8800 200 5990 phone number

Russia

+1 (800) 209-3456

Click up if you have successfully reached Nissan by calling +1 (800) 209-3456 phone number 0 0 users reported that they have successfully reached Nissan by calling +1 (800) 209-3456 phone number Click down if you have unsuccessfully reached Nissan by calling +1 (800) 209-3456 phone number 0 0 users reported that they have UNsuccessfully reached Nissan by calling +1 (800) 209-3456 phone number

India

+1 (800) 964-7726

Click up if you have successfully reached Nissan by calling +1 (800) 964-7726 phone number 0 0 users reported that they have successfully reached Nissan by calling +1 (800) 964-7726 phone number Click down if you have unsuccessfully reached Nissan by calling +1 (800) 964-7726 phone number 0 0 users reported that they have UNsuccessfully reached Nissan by calling +1 (800) 964-7726 phone number

Mexico

+81 120 315 232

Click up if you have successfully reached Nissan by calling +81 120 315 232 phone number 2 2 users reported that they have successfully reached Nissan by calling +81 120 315 232 phone number Click down if you have unsuccessfully reached Nissan by calling +81 120 315 232 phone number 4 4 users reported that they have UNsuccessfully reached Nissan by calling +81 120 315 232 phone number

Japan

+1 (800) 647-7261

Click up if you have successfully reached Nissan by calling +1 (800) 647-7261 phone number 0 0 users reported that they have successfully reached Nissan by calling +1 (800) 647-7261 phone number Click down if you have unsuccessfully reached Nissan by calling +1 (800) 647-7261 phone number 0 0 users reported that they have UNsuccessfully reached Nissan by calling +1 (800) 647-7261 phone number

United States

+1 (800) 387-0122

Click up if you have successfully reached Nissan by calling +1 (800) 387-0122 phone number 0 0 users reported that they have successfully reached Nissan by calling +1 (800) 387-0122 phone number Click down if you have unsuccessfully reached Nissan by calling +1 (800) 387-0122 phone number 0 0 users reported that they have UNsuccessfully reached Nissan by calling +1 (800) 387-0122 phone number

Canada

+44 330 123 1231

Click up if you have successfully reached Nissan by calling +44 330 123 1231 phone number 1 1 users reported that they have successfully reached Nissan by calling +44 330 123 1231 phone number Click down if you have unsuccessfully reached Nissan by calling +44 330 123 1231 phone number 0 0 users reported that they have UNsuccessfully reached Nissan by calling +44 330 123 1231 phone number

100%
Confidence score

United Kingdom

+43 190 577 777

Click up if you have successfully reached Nissan by calling +43 190 577 777 phone number 0 0 users reported that they have successfully reached Nissan by calling +43 190 577 777 phone number Click down if you have unsuccessfully reached Nissan by calling +43 190 577 777 phone number 0 0 users reported that they have UNsuccessfully reached Nissan by calling +43 190 577 777 phone number

Austria

+45 39 100 010

Click up if you have successfully reached Nissan by calling +45 39 100 010 phone number 0 0 users reported that they have successfully reached Nissan by calling +45 39 100 010 phone number Click down if you have unsuccessfully reached Nissan by calling +45 39 100 010 phone number 0 0 users reported that they have UNsuccessfully reached Nissan by calling +45 39 100 010 phone number

Denmark

+33 172 676 914

Click up if you have successfully reached Nissan by calling +33 172 676 914 phone number 0 0 users reported that they have successfully reached Nissan by calling +33 172 676 914 phone number Click down if you have unsuccessfully reached Nissan by calling +33 172 676 914 phone number 0 0 users reported that they have UNsuccessfully reached Nissan by calling +33 172 676 914 phone number

France

+49 223 257 2079

Click up if you have successfully reached Nissan by calling +49 223 257 2079 phone number 0 0 users reported that they have successfully reached Nissan by calling +49 223 257 2079 phone number Click down if you have unsuccessfully reached Nissan by calling +49 223 257 2079 phone number 0 0 users reported that they have UNsuccessfully reached Nissan by calling +49 223 257 2079 phone number

Germany

+353 14 091 100

Click up if you have successfully reached Nissan by calling +353 14 091 100 phone number 0 0 users reported that they have successfully reached Nissan by calling +353 14 091 100 phone number Click down if you have unsuccessfully reached Nissan by calling +353 14 091 100 phone number 0 0 users reported that they have UNsuccessfully reached Nissan by calling +353 14 091 100 phone number

Ireland

+39 690 808 777

Click up if you have successfully reached Nissan by calling +39 690 808 777 phone number 0 0 users reported that they have successfully reached Nissan by calling +39 690 808 777 phone number Click down if you have unsuccessfully reached Nissan by calling +39 690 808 777 phone number 0 0 users reported that they have UNsuccessfully reached Nissan by calling +39 690 808 777 phone number

Italy

+31 800 023 1513

Click up if you have successfully reached Nissan by calling +31 800 023 1513 phone number 0 0 users reported that they have successfully reached Nissan by calling +31 800 023 1513 phone number Click down if you have unsuccessfully reached Nissan by calling +31 800 023 1513 phone number 0 0 users reported that they have UNsuccessfully reached Nissan by calling +31 800 023 1513 phone number

Netherlands

+47 66 983 927

Click up if you have successfully reached Nissan by calling +47 66 983 927 phone number 0 0 users reported that they have successfully reached Nissan by calling +47 66 983 927 phone number Click down if you have unsuccessfully reached Nissan by calling +47 66 983 927 phone number 0 0 users reported that they have UNsuccessfully reached Nissan by calling +47 66 983 927 phone number

Norway

+34 917 699 898

Click up if you have successfully reached Nissan by calling +34 917 699 898 phone number 0 0 users reported that they have successfully reached Nissan by calling +34 917 699 898 phone number Click down if you have unsuccessfully reached Nissan by calling +34 917 699 898 phone number 0 0 users reported that they have UNsuccessfully reached Nissan by calling +34 917 699 898 phone number

Spain

+46 850 103 000

Click up if you have successfully reached Nissan by calling +46 850 103 000 phone number 0 0 users reported that they have successfully reached Nissan by calling +46 850 103 000 phone number Click down if you have unsuccessfully reached Nissan by calling +46 850 103 000 phone number 0 0 users reported that they have UNsuccessfully reached Nissan by calling +46 850 103 000 phone number

Sweden

+41 447 365 550

Click up if you have successfully reached Nissan by calling +41 447 365 550 phone number 0 0 users reported that they have successfully reached Nissan by calling +41 447 365 550 phone number Click down if you have unsuccessfully reached Nissan by calling +41 447 365 550 phone number 0 0 users reported that they have UNsuccessfully reached Nissan by calling +41 447 365 550 phone number

Switzerland

+90 216 651 8420

Click up if you have successfully reached Nissan by calling +90 216 651 8420 phone number 0 0 users reported that they have successfully reached Nissan by calling +90 216 651 8420 phone number Click down if you have unsuccessfully reached Nissan by calling +90 216 651 8420 phone number 0 0 users reported that they have UNsuccessfully reached Nissan by calling +90 216 651 8420 phone number

Turkey

+27 119 293 427

Click up if you have successfully reached Nissan by calling +27 119 293 427 phone number 2 2 users reported that they have successfully reached Nissan by calling +27 119 293 427 phone number Click down if you have unsuccessfully reached Nissan by calling +27 119 293 427 phone number 2 2 users reported that they have UNsuccessfully reached Nissan by calling +27 119 293 427 phone number

South Africa

+82 800 102 323

Click up if you have successfully reached Nissan by calling +82 800 102 323 phone number 0 0 users reported that they have successfully reached Nissan by calling +82 800 102 323 phone number Click down if you have unsuccessfully reached Nissan by calling +82 800 102 323 phone number 0 0 users reported that they have UNsuccessfully reached Nissan by calling +82 800 102 323 phone number

South Korea

+886 800 088 888

Click up if you have successfully reached Nissan by calling +886 800 088 888 phone number 0 0 users reported that they have successfully reached Nissan by calling +886 800 088 888 phone number Click down if you have unsuccessfully reached Nissan by calling +886 800 088 888 phone number 0 0 users reported that they have UNsuccessfully reached Nissan by calling +886 800 088 888 phone number

Taiwan

+66 24 019 600

Click up if you have successfully reached Nissan by calling +66 24 019 600 phone number 0 0 users reported that they have successfully reached Nissan by calling +66 24 019 600 phone number Click down if you have unsuccessfully reached Nissan by calling +66 24 019 600 phone number 0 0 users reported that they have UNsuccessfully reached Nissan by calling +66 24 019 600 phone number

Thailand

+971 800 647 726

Click up if you have successfully reached Nissan by calling +971 800 647 726 phone number 0 0 users reported that they have successfully reached Nissan by calling +971 800 647 726 phone number Click down if you have unsuccessfully reached Nissan by calling +971 800 647 726 phone number 1 1 users reported that they have UNsuccessfully reached Nissan by calling +971 800 647 726 phone number

UAE

+54 810 222 6477

Click up if you have successfully reached Nissan by calling +54 810 222 6477 phone number 0 0 users reported that they have successfully reached Nissan by calling +54 810 222 6477 phone number Click down if you have unsuccessfully reached Nissan by calling +54 810 222 6477 phone number 0 0 users reported that they have UNsuccessfully reached Nissan by calling +54 810 222 6477 phone number

Argentina

+55 800 011 1090

Click up if you have successfully reached Nissan by calling +55 800 011 1090 phone number 0 0 users reported that they have successfully reached Nissan by calling +55 800 011 1090 phone number Click down if you have unsuccessfully reached Nissan by calling +55 800 011 1090 phone number 0 0 users reported that they have UNsuccessfully reached Nissan by calling +55 800 011 1090 phone number

Brazil

More phone numbers

Nissan emails

info@nissan-europe.com

100%
Confidence score: 100%

Support

Nissan address

1-1, Takashima 1-chome, Nishi-ku, Yokohama-shi, 220-8686, Japan

Nissan social media
Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jul 29, 2026
View all Nissan contacts